Reliance Digital

Complaint raised on 15th April yet not resolved also it caused mental and physical harassment.

Posted on by Consumer Court
Name of Complainant Piyush
Date of ComplaintMay 3, 2024
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I’ve raised complaint as cooler not working since 15th April because they haven’t resolved issue despite product is in warranty, I had to buy new cooler worth 8000/- Hence need immediate resolution of complaint and compensation also for my money loss and mental, physical harassment. Complaint raised on 15th April yet not resolved also it […]

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Delay in order cancellation and refund

Posted on by Consumer Court
Name of Complainant Hardik Sheth
Date of ComplaintApril 21, 2024
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I purchased AC on 11th April but no one has installed the same as of 20th April. I want order cancellation and refund but they are delaying it deliberately. Delay in order cancellation and refund was last modified: April 21st, 2024 by Consumer Court

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Order cancelled by merchant 3 times

Posted on by Consumer Court
Name of Complainant Abdulla
Date of ComplaintFebruary 3, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I Ordered power bank 3 times and everything was canceled and 3 times the money was withdrawn from the account. Now when I called the customer care they said that you will get the payment refund within a week. The last order was confirmed now is shown as canceled. later when i asked the customer […]

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Fake Product delivered by Reliance Digital

Posted on by Consumer Court
Name of Complainant Sourav singh
Date of ComplaintJanuary 12, 2024
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I ordered Apple AirPods Pro 2nd generation from reliance digital online. The product delivered by them is a fake product serial number of the product and the box doesn’t match and they have sent AirPods Pro a fake one. They are just delaying with my issue and always telling to wait 72 hrs. Fake Product […]

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Replacement of Kent RO purchased from Reliance Digital

Posted on by Consumer Court
Name of Complainant Rajat Kumar Verma
Date of ComplaintNovember 18, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

This is regarding the Kent Grand plus RO dated 26th Oct’23 from Reliance Online platform. Kent Grand plus RO was installed on 30th Oct’23 by the personnel assigned by Reliance. But RO was not functional from the start. As per conversation with Reliance customer service, they scheduled the investigation on 2nd Nov’23 and assigned another […]

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The customer care number of Reliance Digital does not work

Posted on by Consumer Court
Name of Complainant Alok
Date of ComplaintOctober 18, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I ordered a phone from Reliance Digital’s website. Got order placed and it showed delivery by next day. I haven’t heard from Reliance. Tried calling their customer care numbers but it’s not working. It just keeps giving our beeping sound. Tried calling on 18008891055 and 18008891044. The customer care number of Reliance Digital does not […]

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Wrong Communications and Not Bothered the Managements – Customers are Trapped

Posted on by Consumer Court
Name of Complainant Prakash Sundararajan
Date of ComplaintOctober 16, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I purchased a Moto Edge 40 on September 13th from Reliance Digital , VR Mall – Chennai and was provided a physical damage plan to cover any physical issues that were communicated during the sales process and were billed through finance. After 4 days (September 28th), it told the manager and sales executive about the […]

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Delivery of a defective product

Posted on by Consumer Court
Name of Complainant Krishanu Roy
Date of ComplaintSeptember 14, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Full Incident : I ordered a New SAMSUNG GALAXY WATCH 3 worth Rs.5,999 on “www.reliancedigital.in” website and paid same for the product on 3rd September 2023. I got delivery of the product on 7th September 2023. When I opened the box I found the watch as a defective product that has a display issue on […]

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Wrong product delivered

Posted on by Consumer Court
Name of Complainant Harsh bhardwaj
Date of ComplaintAugust 29, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

This was my first order and i ordered boat earbuds but there was boult company other earbuds i opened the box in front of delivery man but he refused to take it back and now product is shown delivered and he said to complain the company i immediately call your customer executive then he said […]

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Fraudulent act by Reliance digital and breach of transparency and misconduct by Reliance digital

Posted on by Consumer Court
Name of Complainant Shubhanshi purwar
Date of ComplaintAugust 28, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

1. Model No.: KD-55X9000H IN5 12448401 2. Serial No.: 8003871 Against the complaint raised for the non-functioning of the product Reliance digital Initially, I was denying about the pickup of my product and requesting the Service Centre to repair it at home only Since then, I was unaware about the repairing procedure until I learnt […]

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