Reliance Digital

Complaint with product AQUAGUARD WP ROYALE RO UV SS ZPP 5L GREY – Product no 6003917342

Posted on by Consumer Court
Name of Complainant Prakash Gupta
Date of ComplaintAugust 21, 2024
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have purchased an AMC RESQ CARE PLAN, for product AQUAGUARD WP ROYALE RO UV SS ZPP 5L GREY – Product no 6003917342 on 06/11/2020, which is valid from 13/12/2021 to 12/12/2025, under serial no 2244810004000623. For the last 6 months i having issues with my Aquagaurd, and i have been filling numerous complains regarding […]

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Refund of INR 1,799 not processed since the 24th of May 2024

Posted on by Consumer Court
Name of Complainant Girish Sundar
Date of ComplaintJune 6, 2024
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I had ordered JBL WIND BLUETOOTH SPEAKER online in Reliance digital. The money was debited and after 30 minutes, I received an e-mail from Reliance digital saying that the item is out of stock. Since then, they had promised to refund the amount within 7 days but when I called back on the 6th of […]

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Faulty items not being repaired

Posted on by Consumer Court
Name of Complainant Rahel Khurshid
Date of ComplaintMay 23, 2024
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I bought a brand new TV from Reliance Digital on Bannerghatta Road, Bangalore and the TV was delivered on 21-Apri-2024. Withing few weeks only, the remote went faulty hence I raised a service request for repair on 10-May-2024. It has been 11 days but nothing has been done. I also lodged a compliant with the […]

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Faulty items not being repaired

Posted on by Consumer Court
Name of Complainant Rahel Khurshid
Date of ComplaintMay 22, 2024
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I bought a brand new TV from Reliance Digital on Bannerghatta Road, Bangalore and the TV was delivered on 21-Apri-2024. Withing few weeks only, the remote went faulty hence I raised a service request for repair on 10-May-2024. It has been 11 days but nothing has been done. I also lodged a compliant with the […]

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Product delivery

Posted on by Consumer Court
Name of Complainant Ronak
Date of ComplaintMay 18, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have recently Order led tv From Reliance Digital online on 16may 2024 it show delivery on 17may 2024 but no update Of shipped 😢 it show only confirmed Name Ronak Singh Register Phone no 9467202565 Email I’d Rohansagwal7@gmail.com Product delivery was last modified: May 18th, 2024 by Consumer Court

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Complaint raised on 15th April yet not resolved also it caused mental and physical harassment.

Posted on by Consumer Court
Name of Complainant Piyush
Date of ComplaintMay 3, 2024
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I’ve raised complaint as cooler not working since 15th April because they haven’t resolved issue despite product is in warranty, I had to buy new cooler worth 8000/- Hence need immediate resolution of complaint and compensation also for my money loss and mental, physical harassment. Complaint raised on 15th April yet not resolved also it […]

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Delay in order cancellation and refund

Posted on by Consumer Court
Name of Complainant Hardik Sheth
Date of ComplaintApril 21, 2024
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I purchased AC on 11th April but no one has installed the same as of 20th April. I want order cancellation and refund but they are delaying it deliberately. Delay in order cancellation and refund was last modified: April 21st, 2024 by Consumer Court

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Order cancelled by merchant 3 times

Posted on by Consumer Court
Name of Complainant Abdulla
Date of ComplaintFebruary 3, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I Ordered power bank 3 times and everything was canceled and 3 times the money was withdrawn from the account. Now when I called the customer care they said that you will get the payment refund within a week. The last order was confirmed now is shown as canceled. later when i asked the customer […]

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Fake Product delivered by Reliance Digital

Posted on by Consumer Court
Name of Complainant Sourav singh
Date of ComplaintJanuary 12, 2024
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I ordered Apple AirPods Pro 2nd generation from reliance digital online. The product delivered by them is a fake product serial number of the product and the box doesn’t match and they have sent AirPods Pro a fake one. They are just delaying with my issue and always telling to wait 72 hrs. Fake Product […]

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Replacement of Kent RO purchased from Reliance Digital

Posted on by Consumer Court
Name of Complainant Rajat Kumar Verma
Date of ComplaintNovember 18, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

This is regarding the Kent Grand plus RO dated 26th Oct’23 from Reliance Online platform. Kent Grand plus RO was installed on 30th Oct’23 by the personnel assigned by Reliance. But RO was not functional from the start. As per conversation with Reliance customer service, they scheduled the investigation on 2nd Nov’23 and assigned another […]

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