rapido

Charged Higher fare than the fare showed while booking.

Posted on by Consumer Court
Name of Complainant Vikrant Chaudhary
Date of ComplaintMarch 1, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

It happed 3 times this week that when I am going to book the ride the fares are less than OLA and UBER but when I reaches my destination the fare increase much more than the fare of other applications and when I complaint to the customer support they deny to help me out on […]

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Charged extra for ride from original fare + unable to use wallet funds

Posted on by Consumer Court
Name of Complainant Aryaveer Singh Dabas
Date of ComplaintFebruary 28, 2024
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link

I charged my rapido wallet with 200/- I was able to book 1 auto rickshaw with this at 42/- and a sum of 158/- was still left , I am no longer able to use these funds , as it says funds unavailable for ride , when I contacted support from the company regarding the […]

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Fare Overcharged Fraudulently.

Posted on by Consumer Court
Name of Complainant Harshal Agrawal
Date of ComplaintFebruary 21, 2024
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

While booking an rapido auto the app showed the fare as ₹172.I confirmed the same with the Driver. However he was trying to use another route to increase the ride distance, I told him to follow map as shown on rapido App. But he did not listen and used another long distanced route. When I […]

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Rapido guy hided my luggage wantedly and sent me and saying he sold auto

Posted on by Consumer Court
Name of Complainant Naga Veni
Date of ComplaintFebruary 11, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

The ride started, my friend and me booked two different autos, my partner kept all bags in my auto. But then auto captain diverted my mind by pushing and helping another auto to push as it’s not moving but when we went into traffic that another auto guy has went normally. My auto captain took […]

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EARCPL Card fraud

Posted on by Consumer Court
Name of Complainant Izhar Ahmed Azad
Date of ComplaintFebruary 4, 2024
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I have not EARCPL Card. Neither apply nor received. EARCPL Card show me 48000/- show me. While I had not apply for this Card. Please I request that stop this scam. EARCPL Card fraud was last modified: February 4th, 2024 by Consumer Court

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Charged Higher Than Fare

Posted on by Consumer Court
Name of Complainant Abdul Karim
Date of ComplaintJanuary 2, 2024
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

It was showing 186 something to pay but riders internet wasn’t working properly and he didn’t inform the same. After riding for 3 kms extra on wrong route he informed “net nhi chal raha” I was disappointed with this and I opened my maps and navigated him. It took more than 30 mins for a […]

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Cheated customer

Posted on by Consumer Court
Name of Complainant Meena Bai
Date of ComplaintDecember 6, 2023
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

My niece is doing a job of rapido so one customer called and said I pay u 3500/- pls keep 500/- rupees and send 3000/-to my relative so my niece is agreed and said to me 3500/-, rupees sent to ur account pls send 3000/- rupees to another account as account number is added of […]

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Captain asked me to pay to his upi even after paying in rapido via online payment and tried to harass

Posted on by Consumer Court
Name of Complainant Akshat Ranka
Date of ComplaintDecember 5, 2023
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

I have booked a auto and paid the auto fair online but the driver asked me to pay into his upi account since he didn’t had the cash and he told me that he would return the money of my ride fare tomorrow. when i called to take update he was not paying me the […]

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Rapido Service

Posted on by Consumer Court
Name of Complainant Harishchandra Bisai
Date of ComplaintNovember 15, 2023
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

Today I have booked a Rapido bike. The rider asked me to cancel the ride and he doesn’t want to cancel until I book an other ride. I have told him clearly that if your not picking me just cancel the ride. Started calling me abusing like anything Rapido Service was last modified: November 15th, […]

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Extra charges

Posted on by Consumer Court
Name of Complainant Jayaprakash
Date of ComplaintNovember 6, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Today (5.11.23), I booked a rapido auto from ponmalai market to central bus stand. The rapido driver charged extra amount. The driver charged 170 rupees but the actual amount is only 86 rupees. Extra charges was last modified: November 6th, 2023 by Consumer Court

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