Fare Overcharged Fraudulently.

Name of Complainant Harshal Agrawal
Date of ComplaintFebruary 21, 2024
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link
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Text of Complaint by Harshal Agrawal:

While booking an rapido auto the app showed the fare as ₹172.I confirmed the same with the Driver. However he was trying to use another route to increase the ride distance, I told him to follow map as shown on rapido App. But he did not listen and used another long distanced route. When I reached the dropping Point, the fare increased due to increased distance by ₹50+.I had to pay him such increased amount. Whose fault is this?

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