Rapido bike taxi

Not able to use rapido wallet money

Posted on by Consumer Court
Name of Complainant Pratik Kedia
Date of ComplaintJune 30, 2024
Name(s) of companies complained against ,
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I am not able to pay for a Rapido Auto online using their wallet option though I have enough balance. Such an option is not enabled and cash is the only mode allowed and I am not able to utilise the amount lying in their wallet nor they have option of withdrawing the amount.In my […]

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Rapido- Unable to make payment through Wallet

Posted on by Consumer Court
Name of Complainant Salian
Date of ComplaintApril 22, 2024
Name(s) of companies complained against ,
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

In few of my rides I was not able to pay for a Rapido Auto through wallet option though I have enough balance. When I contacted customer care they said wallet money can be used for Rapido bike and not for Auto and Cab. In my city Rapido has two services Auto and Taxi. If […]

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Parcel delivery – Rapido

Posted on by Consumer Court
Name of Complainant Snehal Akhade
Date of ComplaintNovember 4, 2023
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

On 2nd Nov 2023, I had booked rapido bike taxi for delivering food item from Andheri to Kandivali. By mistake, i wrongly type building wing and it was delivered to wrong address without being asked receiver’s name. Upon raising complaint with rapido, got captain Rider’s number and he confirmed that he delivered parcel to old […]

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Is there any safety for rapido bike taxi captain

Posted on by Consumer Court
Name of Complainant Patlola srinivas reddy
Date of ComplaintOctober 31, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I got a bike ride from rapido today at 2:34pm, after reaching the pickup location customer asked me for my mobile number, as he is facing some network issue, he put an hospital address to pick customer, saying her wife & she is facing some network issue to clear bill, he requested me to share […]

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Mobile phone theft

Posted on by Consumer Court
Name of Complainant Mariya santhosh
Date of ComplaintFebruary 16, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I book the Rapido bike in bangalore Kammanahalli and give mobile phone to deliver the location Domlur but Rapido person did not delivered the mobile in locatio but he updated in Rapido application drpped.and also did not picking the call the and block listed the number. Please kindly recovery mobile or refund the cost of […]

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Rapido Bike Taxi PlatForm Charges

Posted on by Consumer Court
Name of Complainant Sumanth
Date of ComplaintJune 22, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Rapido is charging more than platform charges From captain and customer Rapido Bike Taxi PlatForm Charges was last modified: June 22nd, 2022 by Consumer Court

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Rapido bike Taxi is charging extra amount on the Ride captains.

Posted on by Consumer Court
Name of Complainant Ramishetti Sudhikshitha
Date of ComplaintMarch 28, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Firstly the amount is shown as 33 rupees for the Destination. And the driver is new to that area, he didn’t dropped at the destination as iam directing him. And finally he dropped me to the next area to the destination and demanding the amount as 46 as extra pay. Rapido bike Taxi is charging […]

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Rapido charging excess commission from the Rapido captain

Posted on by Consumer Court
Name of Complainant Mahendrakar Nitish
Date of ComplaintMarch 31, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Rapido has been charging hefty amount of commission from the Rapido captain. As , in the rate card they say that they charge 15% for platform charges . But , today (28-03-2021) they charged more than 50% of commission which is more than triple of what they promised to be charging. They deducted Rs.27.3 as […]

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Double Payment

Posted on by Consumer Court
Name of Complainant Amitava Deb
Date of ComplaintDecember 13, 2020
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

Been using rapido service for some time now..never had much of an issue apart from captains accepting orders n then disappearing at crucial times. Dumping clients at their whims. And of course charge the customers for cancellation. And sometimes reversing charges too. Two issues – 1. Why lazypay was involved in my payment? 2. Double […]

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Rapido Captain took my luggage with him.

Posted on by Consumer Court
Name of Complainant Rahul vaishnav
Date of ComplaintFebruary 3, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a rapido bike taxi today at 5:14 he dropped me. And after payment he gone, and took my luggage which contains my personal things.Captain name is SIDHARTH VIKRAM. please help me my contact no. Is 8447307171 Rapido Captain took my luggage with him. was last modified: February 3rd, 2020 by Consumer Court

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