rapido

Rapido not allowing nor tranfer wallet amount nor to use.

Posted on by Consumer Court
Name of Complainant Vivek Raval
Date of ComplaintNovember 8, 2025
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

For one of my ride,driver charge 500 instead of 351 which was showing on rapido app.Due to new in city and for my safety I paid 500 and contact to their customer care via chat.they provided 179 as wallet.now while trying to utilizes ,I can’t use nor transfer to other wallets such as payment or […]

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Rapido wallet fraud

Posted on by Consumer Court
Name of Complainant Theerthan S S
Date of ComplaintAugust 24, 2025
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have balance money in my rapido wallet which the application has disabled for all ride types thereby stripping off the ability to use the money lying in my Rapido wallet, they refunded me the accidental double payment which I did for the ride back into their wallet rather than my original mode of payment […]

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Fraud for money on travelling app.

Posted on by Consumer Court
Name of Complainant Karan sunil chabuey
Date of ComplaintJuly 4, 2025
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

I recharged 200rs on rapido and money was deducted from my account but the amount didn’t reflect on my rapido wallet account it has been 14 days they are not resolving this issue and they are not replying my mails and whenever I try to contact their support team through their app all they say […]

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Unauthorized OTPs and Possible Misuse of My Mobile Number

Posted on by Consumer Court
Name of Complainant SHUBHAM SINGH
Date of ComplaintApril 29, 2025
Name(s) of companies complained against , , , , , , , , , , , , , , , , , , , , ,
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

I am receiving multiple unexpected OTPs (One-Time Passwords) from various apps and services, even though I have not attempted to log in or register with them. This raises concerns about the potential misuse of my mobile number and possible unauthorized access attempts. Unauthorized OTPs and Possible Misuse of My Mobile Number was last modified: April […]

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Rapido parcel fraud

Posted on by Consumer Court
Name of Complainant Ankush
Date of ComplaintDecember 18, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

4 days ago am need to send a parcel to my friend so i book rapido parcel rider pickup my package but not delivered at all. Rider switch off there phone . Am made a compliment to rapido, they’re saying we use 3rd party service so we can’t help. So we say give us the […]

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Rapido incorrect drop

Posted on by Consumer Court
Name of Complainant Hera Hossain
Date of ComplaintOctober 29, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I took a ride and realised I chose the wrong drop location so I immediately updated the location but the driver dropped me off to the wrong location. Instead of the fixing it and giving me a full refund I was just given a partial refund. Rapido incorrect drop was last modified: October 29th, 2024 […]

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Toll fees shown differently and asked me to pay more and routes are showing longest when there is shortest route to reach a destination.

Posted on by Consumer Court
Name of Complainant R P
Date of ComplaintJune 23, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

When i had booked a cab it was showing 574/- ride fare + 50/- toll fees so by seeing it i booked the cab. When i took the ride route was different captain took us on nice road. As a customer needs to pay the toll fees which is 50/- as the booking details, but […]

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Rapido Wallet money is not used and neither refunded

Posted on by Consumer Court
Name of Complainant Nikunj Pawar
Date of ComplaintMay 26, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Rapido is a platform like Ola and Uber. I have put money in Rapido wallet and I wanted to pay for a ride using Rapido wallet. I am not able to use the wallet money for the ride as its option is disable on the app and neither there is an option for refund. The […]

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HIGH CHARGES IN RIDE

Posted on by Consumer Court
Name of Complainant Neelam Gupta
Date of ComplaintMay 22, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I Booked a ride from Noida to Delhi with 607 rs with Rapido. After reaching at destination it shows 679rs extra charge. Not only this time, it happens with me a lot more times while travelling. Every time they booke with different charge and at it always increases the charge at destination, even its for […]

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Accident reimbursement

Posted on by Consumer Court
Name of Complainant Puja Siwa
Date of ComplaintMay 1, 2024
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

I took a raido bike ride on 13th march 2024 and met with an accident. i got an opd treatment costing me 6.5k out of my own pocket later I filed for insurance claim from rapido, however due to my nick name being there on rapido account the insurance partnet did not process my reimbursement. […]

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