rapido

Rapido parcel fraud

Name of Complainant Ankush
Date of ComplaintDecember 18, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

4 days ago am need to send a parcel to my friend so i book rapido parcel rider pickup my package but not delivered at all. Rider switch off there phone . Am made a compliment to rapido, they’re saying we use 3rd party service so we can’t help. So we say give us the […]

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Rapido incorrect drop

Name of Complainant Hera Hossain
Date of ComplaintOctober 29, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I took a ride and realised I chose the wrong drop location so I immediately updated the location but the driver dropped me off to the wrong location. Instead of the fixing it and giving me a full refund I was just given a partial refund. Rapido incorrect drop was last modified: October 29th, 2024 […]

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Toll fees shown differently and asked me to pay more and routes are showing longest when there is shortest route to reach a destination.

Name of Complainant R P
Date of ComplaintJune 23, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

When i had booked a cab it was showing 574/- ride fare + 50/- toll fees so by seeing it i booked the cab. When i took the ride route was different captain took us on nice road. As a customer needs to pay the toll fees which is 50/- as the booking details, but […]

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Rapido Wallet money is not used and neither refunded

Name of Complainant Nikunj Pawar
Date of ComplaintMay 26, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Rapido is a platform like Ola and Uber. I have put money in Rapido wallet and I wanted to pay for a ride using Rapido wallet. I am not able to use the wallet money for the ride as its option is disable on the app and neither there is an option for refund. The […]

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HIGH CHARGES IN RIDE

Name of Complainant Neelam Gupta
Date of ComplaintMay 22, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I Booked a ride from Noida to Delhi with 607 rs with Rapido. After reaching at destination it shows 679rs extra charge. Not only this time, it happens with me a lot more times while travelling. Every time they booke with different charge and at it always increases the charge at destination, even its for […]

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Accident reimbursement

Name of Complainant Puja Siwa
Date of ComplaintMay 1, 2024
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

I took a raido bike ride on 13th march 2024 and met with an accident. i got an opd treatment costing me 6.5k out of my own pocket later I filed for insurance claim from rapido, however due to my nick name being there on rapido account the insurance partnet did not process my reimbursement. […]

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Complaint on rapido for over charging and bad customer care

Name of Complainant Adithya
Date of ComplaintApril 17, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I was charged twice for the ride that I took on 17april from karimnagar busstand to my home which is 5km away the fair is 64rs I tried reaching the costumer care they don’t care at all they don’t even give appropriate answers to the concern the costumer has ,they close the query tickets on […]

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Roshni Chikankari

Name of Complainant Shyamali Singh
Date of ComplaintMarch 21, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Send wrong products and now she has stopped responding to messages or even calls. She is just saying that it has been processed but no communication…just stopped responding. Roshni Chikankari was last modified: March 21st, 2024 by Consumer Court

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