Puma Sports India Pvt Ltd

Pathetic Service From Puma, Refund Denial & Non-Compliance with Central Consumer Protection Act 2019.

Posted on by Consumer Court
Name of Complainant Badal Kumar
Date of ComplaintDecember 15, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Dear Sir/Ma’am, I ordered a jacket but received a completely different jacket, but Puma is not giving a refund, they say we have shipped the correct product, but if they do so, how I received different product? As per Central Consumer Protection Act 2019, Even if you shipped the correct product but consumer has not […]

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ISSUE WITH PRODUCT SIZE AND THEY ARE UNABLE TO GIVE EXCHANGE OR REFUND DUE TO PUMA POLICY, AS MENTIONED BY CUSTOMER SERVICE REPRESENTATIVE.

Posted on by Consumer Court
Name of Complainant AJAY RAMDAYAL DIMRI
Date of ComplaintMay 22, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Please take note that we purchased three pairs of shorts from Puma and received them yesterday, May 21st, 2023. I had a size issue and sent an email to the Puma Customer Service team in the evening, and they responded, “We will not exchange or refund your product because it is Puma policy before sailing […]

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