PUMA

Purchase from Puma website – return policy is fraudulent

Posted on by Consumer Court
Name of Complainant Akshata m j
Date of ComplaintJanuary 2, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered from Puma official website and got products which were not of expected quality. I raised a return request within the mentioned duration. The return request was approved as well, but nobody came for return. Their customer care services are not responding well. Order Id: 105636126 Order Id: 105611646 Purchase from Puma website […]

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Puma payment completed but order not placed

Posted on by Consumer Court
Name of Complainant Santosh Kumar Sahoo
Date of ComplaintDecember 30, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I tried to order a jacket from Puma website. For that 2105 rupees was deducted but the order was not placed. Now even if I send mails to them repeatedly, they are not replying about this at all. Please find the below image. Puma payment completed but order not placed was last modified: December 30th, […]

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Order not placed but money deducted from account

Posted on by Consumer Court
Name of Complainant Shubham wadhwa
Date of ComplaintDecember 28, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered one pair of shoes from puma site. The money got deducted but order id is not generated (order not placed) The transaction id is attached Please refund my amount or place my order and provide me order id Order not placed but money deducted from account was last modified: December 28th, 2023 […]

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Payment done but not reflected

Posted on by Consumer Court
Name of Complainant Smit Patel
Date of ComplaintDecember 26, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

In my amazon pay payment is successfully completed but on the puma app the process has got an error. And then also the money didn’t refunded yet Payment done but not reflected was last modified: December 26th, 2023 by Consumer Court

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Payment was successful but order not placed

Posted on by Consumer Court
Name of Complainant Tripti
Date of ComplaintDecember 24, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

i recently ordered an item from puma and made an online payment, the amount was deducted but no order confirmation was given. i called the customer care but the line was busy every time, I even sent a message through the chat option on the website. Payment was successful but order not placed was last […]

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My money got debited from my account and transaction is successfull but order is not placed on puma app

Posted on by Consumer Court
Name of Complainant Shubham
Date of ComplaintDecember 14, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My money got debited from my account and transaction is successfull but order is not placed on puma app My money got debited from my account and transaction is successfull but order is not placed on puma app was last modified: December 14th, 2023 by Consumer Court

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Confirmation not received

Posted on by Consumer Court
Name of Complainant Vanshika Inani
Date of ComplaintDecember 14, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered a pair of sliders from puma official app , the amount has been deducted from bank but there is no confirmation for order placed Confirmation not received was last modified: December 14th, 2023 by Consumer Court

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Payment deducted but order not placed

Posted on by Consumer Court
Name of Complainant Om Dubey
Date of ComplaintDecember 8, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I’ve made a payment on puma’s official website for the shoes named Scuderia Ferrari Neo Cat Mid Top Motorsport Unisex Shoes. Payment was made through Amazon pay. After the payment is successful i got redirected to the cart page of Amazon and i didn’t received any order confirmation or order confirmation email. Sir i am […]

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Online order not placed but the money was deducted.

Posted on by Consumer Court
Name of Complainant Samir Kumbhar
Date of ComplaintNovember 10, 2023
Name(s) of companies complained against ,
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

I recently ordered a pair of shoes from puma India through there application i paid the money via Google pay but and the transaction is completed but the order is not placed. There has been no confirmation from their end neither through mail, nor texts and they won’t even answer calls. Online order not placed […]

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