Order not placed but money deducted from account

Name of Complainant Shubham wadhwa
Date of ComplaintDecember 28, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Shubham wadhwa:

I have ordered one pair of shoes from puma site. The money got deducted but order id is not generated (order not placed)

The transaction id is attached

Please refund my amount or place my order and provide me order id

Image Uploaded by Shubham wadhwa:

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