Pepperfry

I have received bad quality wood and unaligned product – bed from Pepperfry.

Posted on by Consumer Court
Name of Complainant Khyati Kapoor
Date of ComplaintJuly 21, 2023
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

I ordered a bed from pepperfry and it said on the website that the order will be delivered after two weeks from the date as I entered pincode. When I completed the order payment they said they will provide me the order the next day itself as it was on their warehouse. next day it […]

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Wrong defective product delivered by Pepperfry

Posted on by Consumer Court
Name of Complainant Bopanna
Date of ComplaintJune 22, 2023
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

Please be informed that I had ordered 2 seater + 3 seater Andres fabric sofa in Ash Grey colour on 4th June from their Studio in Banaswadi, Bangalore. However, when I received the delivery on 17th June, I was shocked to see 2 different colour sofas. Apart being different colour, the 3 has lot of […]

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My queen size bed not yet delivered

Posted on by Consumer Court
Name of Complainant Komal
Date of ComplaintJune 19, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I have ordered a bed which was suppose to get delivered on 15th june. And today its 17th still they are saying ill get it on 15th. Customer service executive has no answer and they denied for refund and return. In Every chat i heard to wait for 24hrs and 48 hrs… My queen size […]

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Pepperfry Product part missing – didn’t replace or give refund

Posted on by Consumer Court
Name of Complainant Jubin
Date of ComplaintJune 11, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Ordered a king size bed one of the part was missing . Hence they assured delivery of missing part in 3days. Its been 20 days . They are extending again and again. I need my refund + fee for inconvenience caused Pepperfry Product part missing – didn’t replace or give refund was last modified: June […]

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Incomplete & incorrect product

Posted on by Consumer Court
Name of Complainant Rina Mandal
Date of ComplaintJune 3, 2023
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

I have ordered the attached product but pepperfry delivered product of wrong dimensions and only one product was delivered. After several follow ups they have the partial amount on 2 June 23…I need the full refund if possible with penalty for ment agony. Incomplete & incorrect product was last modified: June 3rd, 2023 by Consumer […]

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Damaged Product

Posted on by Consumer Court
Name of Complainant Yashica Rohilla
Date of ComplaintApril 29, 2023
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

I ordered a TV unt from Pepperfry. It was defective and the complaint was filed by their assembly guy itself we did the same and opted for a refund but no action has been taken. The product was delivered to us on 19th April, 2023 and we filed for the return on 20th April, 2023. […]

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Regarding two seater sofa

Posted on by Consumer Court
Name of Complainant Shailaja Gahlot
Date of ComplaintApril 22, 2023
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

Chippa wood 2 seater sofa was delivered at my residence in Sohna sector 32 on 16th April . The delivery person came and clicked pics and was not ready to listen to mumy issues regarding incorrect color and defective /damaged print . He said talk to customer care . And since last whole week I […]

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Harassing support Rep, pathetic service

Posted on by Consumer Court
Name of Complainant Shammi Kumar Verma
Date of ComplaintMarch 2, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

The service is pathetic. It’s been a month I raised a request for a product not delivered, but no action was taken. Someone called and said wait for 48 hrs but it’s been a month since then. When I tried to contact pepper fry, I raised 4 chats since morning and every one said wait […]

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Defective product

Posted on by Consumer Court
Name of Complainant Poly Das
Date of ComplaintFebruary 14, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I purchased a bed from pepperfry but the product I received is not exactly of the same dimensions that is mentioned in the website and also the product is defective. I immediately request a return but till date its almost 2 weeks have passed they have not refund me my money Defective product was last […]

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