PayTM and Vistara

Flight cancelled by Vistara but ticket fare not refunded by PayTM

Name of Complainant Sahil Shrikant Dalvi
Date of ComplaintAugust 2, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

On 14th July 2020, I booked two tickets for a 22nd July Mumbai-Kolkata flight. Vistara cancelled the flight. Since then, Vistara has been telling me that they have initiated a full refund and PayTM has been telling me that they are waiting for a verification from Vistara. I still haven’t received a refund. 11906 rupees […]

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