Oyo

Denied check in and then lied about refund

Posted on by Consumer Court
Name of Complainant Deepanshu Mohanpuria
Date of ComplaintDecember 26, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I booked a room for two days and I was denied check in after reaching the hotel or whatever excuse of a place it was. I was told by the manager there that they have guests staying in the room I booked and that I’d have to cancel it through oyo as they can’t refund […]

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Cancellation policy

Posted on by Consumer Court
Name of Complainant Dristi Sahay
Date of ComplaintDecember 26, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

The worst service provided by OYO for hotel booking in Goa. They are trying to manipulate.. Worst service provided and not helpful. Cancellation policy was last modified: December 26th, 2021 by Consumer Court

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Money deducted no booking id generated

Posted on by Consumer Court
Name of Complainant Shruti
Date of ComplaintNovember 21, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I paid 8729 to oyo on 15th novemeber at 11.45 PM for booking a hotel in Manali for 31st dec – 2nd jan. Amount debited from my account but oyo alerted payment failed. There is no booking id generated. I have tried calling their customer support 5 times and i didnt get any responses from […]

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Oyo room booking

Posted on by Consumer Court
Name of Complainant Syam Mohan
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have booked one room with oyo application. My booking id is EV4T8167. When I went there for checking in I came to know that there is no such hotel in that location. I contacted oyo customer care many times all of them heard the whole story and some cancelled the call and others told […]

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Refund not done by oyo hotel

Posted on by Consumer Court
Name of Complainant sahidul Islam Choudhury
Date of ComplaintNovember 14, 2021
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link

I booked an oyo hotel O 81367 Hotel Fortune with the oyo id YLVX7182 on 2nd October 2021 and made an advance payment of Rs.1596 from my phonepe number SBI account. Once I reach the hotel, manager denied check in on the ground that their contract with Oyo has been finished, they no longer allow […]

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Refund of cancelled booking not processed, false and wrong information given by Oyo customer care, hotel team also seems indulged with Oyo for cheating the customers

Posted on by Consumer Court
Name of Complainant Yashwant Upadhyaya
Date of ComplaintNovember 13, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear Sirs, I along with me family booked an hotel through Oyo customer care on dated October 19, 2021 in the morning around 9:00 am at Bhubneshwar. The customer support executive informed me to book the hotel Green Place with false commitment of its quality and hygiene in Covid arena asked for making the payment […]

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Fraud by oyo

Posted on by Consumer Court
Name of Complainant Nitin kumar
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I’m booked room by oyo at 4 Oct in 1200rs booking id (TJHP6814) . At time of booking hotel denied to checkin, and he told us we can’t work with oyo. Immediately I’m connect with oyo coustomer care and clearly told the situation, than coustomer assured me for refund. But now oyo coustomer care tolled […]

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Oyo hotel room deduct my payment and after that not allow to visit in hotel and not refund my money and after talking with customer care they denied to send my money and visit in hotel

Posted on by Consumer Court
Name of Complainant Ashish ranjan
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Sir i beg to say that i book online hotel room by oyo hotel booking they deduct my money and after that they cancelled my booking then i call to coustmer care they denined to refund my payment back and they also denind to visit in hotel i paid for that sir my oyo booking […]

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Sir Oyo mera amount refund ni de rha h

Posted on by Consumer Court
Name of Complainant Pankaj
Date of ComplaintSeptember 10, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

sir mne oyo customer care pe 9:30 call karke 699 rs m room book karwaya tha jiski booking id CP8F2869 ye h to sir usnke customer care agent ne bola ki online payment krdo mne sir krdi or fr mne pucha ki sir agr cancel krna chahe to to agent ne bola apko pura amount […]

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My refund not complete

Posted on by Consumer Court
Name of Complainant Anurag singh
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

मैंने 13 जनबरी से 15 जनबरी तक कि होटल minal मे बुकिंग की टी पर कुछ कारण से मेरे को 13 जनबरी को ही रूम खाली करना पड़ा था और मेरा बुकिंग id number NJSD8179 है और मेरा blance 1072.75 बाकी है जो कि अभी तक नही दिया आप से निवेदन है कि की जो […]

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