Oyo

OYO room booking not successful but amount got deducted

Posted on by Consumer Court
Name of Complainant Geetha
Date of ComplaintApril 14, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hello Team, I have booked hotel at Tripathi Booking ID LLUV3831 on 3rd april 2022 as per guidance by OYO customer care over phone and send me link to pay the amount using google pay.The room booking failed but amount got deducted from our gpay and it got credited to oyo acct, but the oyo […]

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Refund not credited

Posted on by Consumer Court
Name of Complainant Ayub Alam Khan
Date of ComplaintApril 3, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked oyo rooms on 21-02-2022 through net banking and later cancelled due to some reason on 22-02-2022. It has been more than 14 working days but still I have not received the money. Oyo authorities are saying they have refunded the money and given me a reference number but my bank is saying no […]

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Asking Extra charge and check in without permission

Posted on by Consumer Court
Name of Complainant Vinay Kumar swami
Date of ComplaintMarch 28, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I book online hotel on Oyo while I was still in journey on reaching the hotel hotel manager asked my I’d proof then asked extra charge.Then i refused to give extra money.hotel manager check in before returning my I’d proof without my permission and blamed on Oyo for check in then I call to Oyo […]

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Oyo rooms refund and fraud

Posted on by Consumer Court
Name of Complainant Akshay
Date of ComplaintFebruary 22, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear sir user id -9079115701 I have booked oyo room on 20-10-2021. that time i paid the money through Amazon pay later two times . Money deducted from my account and after of 10 days they refund money as oyo wallet money .. during the booking of hotel …payment has been not done through oyo […]

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Online hotel booked payment done but no hotel booked or refund d got

Posted on by Consumer Court
Name of Complainant Manjusha Gaikwad
Date of ComplaintFebruary 7, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I booked hotel online by OYO by name kiran sugandhe my husband on 13th nov 2021 and make payment for 2 rooms in advance but when visited hotel they inform no room available n they r not returning money.I paid full charges for 1 room Rs.1413/- and for 2nd room half charges Rs 486 i […]

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Refund money

Posted on by Consumer Court
Name of Complainant Subhangi subhadarshini
Date of ComplaintJanuary 24, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have booked a room from 29/12/2021 to 31/12/2021 using OYO app with payment of 2680.When I reached the hotel then the receptionist told that there is no booking ID showing to him.When I opened my OYO application I saw it was cancelled automatically.I have also try to connect with customer care they did not […]

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OYO room

Posted on by Consumer Court
Name of Complainant Amit shrma
Date of ComplaintJanuary 9, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I am Amit, my complaint of oyo room, yesterday i had been book a oyo room through goibibo website but when i reached to oyo property, hotel property manager denied my booing, he said our property is not attached with any oyo company and after then i talked with customer support, she also denied my […]

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REFUND

Posted on by Consumer Court
Name of Complainant Karan
Date of ComplaintJanuary 1, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had a booking which was then cancelled so I reached out to oyo exec over the call. He sent a link on my phone – +917982794499 For the payment to be made. I made the payment and then my booking was on hold and then cancelled. Now when I ask them about the refund. […]

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Misrepresentation in app photos

Posted on by Consumer Court
Name of Complainant Anshul Mundra
Date of ComplaintDecember 27, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Booked a room with OYO, room condition was really poor and not at all in line with pics on app. When asked for refund, they said only 20% is allowed. Such a fraud Misrepresentation in app photos was last modified: December 27th, 2021 by Consumer Court

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I booked hotel online by OYO and make payment for 2 rooms in advance but when visited hotel they inform no room available n no money returned

Posted on by Consumer Court
Name of Complainant Manjusha Gaikwad
Date of ComplaintDecember 27, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I booked hotel online by OYO by name kiran sugandhe my husband on 13th nov 2021 and make payment for 2 rooms in advance but when visited hotel they inform no room available n they r not returning money.I paid full charges for 1 room Rs.1413/- and for 2nd room half charges Rs 486 i […]

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