OYO ROOMS

Booking confirmed but not found after reaching destination

Name of Complainant Manish Chandra
Date of ComplaintDecember 30, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I made a booking for hotel in Digha through Booking.com on 24th December. The booking was made and it was made through OYO for 25th December 2020.Which means the booking was forwaded to OYO by Booking.com and OYO confirmed the booking. My booking id is 2869050145. OYO assigned me a hotel in Digha and sent […]

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Fraud by oyo

Name of Complainant Pratik
Date of ComplaintDecember 26, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Dear sir/ madam This is the second time that such an incident happened to me. After booking and receiving confirmation from oyo thrice yesterday when I went to the hotel today morning I was denied check in saying they have no tie up with Oyo. After calling customer service most of them just disconnected my […]

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Oyo booking I’d jpek4723 unprocessed/on hold booking issue

Name of Complainant Sandeep kumar
Date of ComplaintDecember 25, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My name is sandee kumar. My booking status showing unprocessed and on hold. Please cancel my booking I’d Jpek4723 and return my amount back as my train is cancelled and my stay plan is cancel to the hotel. I’m waiting for my issue to be resolved. Please cancel my booking and give me confirmation of […]

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OYO rooms customer care staff is not supporting not providing information escalate to next level authorities

Name of Complainant Raghu Bajiboina
Date of ComplaintDecember 22, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi   I have face d an issue with OYO customer care, look like they are intentionally wasting customer time. To getting bill for booked room they have wasted my time of 1 hour not even provided the bill. Also they are not even providing information to escalate it to next level authorities. I think […]

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REFUND

Name of Complainant NISHANT SHARMA
Date of ComplaintDecember 22, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

ON 13 DEC I BOOKED AN OYO BOKKING ID KIDF6015  I MADE THE PAYMENT OF 533 WHICH WAS DEDUCTED FROM MY ACCOUNT ALSO BUT OYO MERCHANTS ARE DECLINING THAT THEY DONT RECEVIVE THE PAYMENT YET AND I AM CONTACTING THEIR CUSTOMER SERVICE BUT THEY ARE IGNORING MY COMPLAIN I WANT MY MY MONEY BACK REFUND […]

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Booking cancel but didn’t receive refund from OYO Rooms

Name of Complainant Arwind Kumar Singh
Date of ComplaintDecember 22, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My booking id is PIRT7693, i made a payment of  Rs 2731 for booking and booking is unprocessed. I called OYO customer care they told me your money will be refunded within 24 hr but yet i didn’t received my money. Please refund money ASAP. Booking cancel but didn’t receive refund from OYO Rooms was […]

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Refund Amount against cancellation booking id : FVNT8714 not received till date.

Name of Complainant Anil
Date of ComplaintDecember 16, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have booked a room & paid rs. 2535 for that , after 1 day i have postponed my journey so i cancelled that booking on 01 dec but i didnt get the refund till date. Refund Amount against cancellation booking id : FVNT8714 not received till date. was last modified: December 16th, 2020 by […]

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Refund Amount against cancellation booking id : FVNT8714 not received till date.

Name of Complainant Anil
Date of ComplaintDecember 16, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have booked a room & paid rs. 2535 for that , after 1 day i have postponed my journey so i cancelled that booking on 01 dec but i didnt get the refund till date. Refund Amount against cancellation booking id : FVNT8714 not received till date. was last modified: December 16th, 2020 by […]

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Amount against cancellation vide Booking ID: KFOM1568, is not refunded till date

Name of Complainant Kishan Kaniti
Date of ComplaintDecember 13, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On 23.03.2019, I (Kishan Kaniti) booked an Oyo room (BOOKING ID: KFOM1568), using the Oyo App and accordingly paid an amount of Rs.3762/-. However, considering enough number of bookings already made for the marriage purpose, I immediately cancelled the aforesaid room within ten minutes. I have also enclosed PDF documents pertaining to both booking and cancellation of the […]

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