Oneplus

OnePlus 9 Green Line

Name of Complainant Shreya
Date of ComplaintSeptember 12, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

After reading about OnePlus’s policy on trying to rectify the problem, I tried get the screen replaced. However, I got to know from their Kolkata service centre that they don’t replace the screen, but will provide a voucher instead. That voucher is valid only for their online store and not physical stores. So, if I […]

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Oneplus cheating customers

Name of Complainant Ashish Rajpure
Date of ComplaintAugust 29, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Oneplus phone has defects due to software update causing display issue. Oneplus offered to change display but can take 1 or 2 months. Oneplus encouraged us to use buyback option and get a new phone. I have to spend 21000 INR to buy a new phone but Oneplus is not ready to deliver the phone […]

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OnePlus buds pro battery draining in 15 minutes

Name of Complainant Sampath Kumar CK
Date of ComplaintAugust 27, 2023
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

One plus buds pro has a battery draining issue after the recent firmware update but even approaching the stores they are not responsive on the complaint. OnePlus buds pro battery draining in 15 minutes was last modified: August 27th, 2023 by Consumer Court

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Not receiving refund

Name of Complainant Debartha Chakraborty
Date of ComplaintAugust 26, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I purchased an oneplus nord 3 on July, and I cancelled the order on 2nd August. Oneplus is not processing my refund till this day, everytime I call their customer service they tell me that my case has been escalated and someone will reach out to me that day. I called them over 10 times […]

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I bought my smartphone before 15 days.and my smartphone is fold.i am going to service centre .there is no any action for my issue

Name of Complainant Manthan Kumar jha
Date of ComplaintAugust 24, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I bought my smartphone 15 days back and my phone is fold i need quick solution. The shopkeepers are asking to go to the service center and when I went to the service center, people there are not listening. I bought my smartphone before 15 days.and my smartphone is fold.i am going to service centre […]

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Oneplus online app not processed my refund

Name of Complainant K. Durga prasad
Date of ComplaintAugust 23, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I placed two phone orders from oneplus official app using 2 credit cards. without any information they have cancelled my orders on next day. till now i did not get any refund to my credit cards. I contacted them they told that they processed refund on 2nd of Aug but till now i no refund […]

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Faulty Display of OnePlus

Name of Complainant Aayushi Savla
Date of ComplaintAugust 19, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

After updating my phone, I started to witness a pink line. While OnePlus has apologized and “promised” to replace the screen and offer “life time warranty”, today when I visited the OnePlus service centre, I was told that they don’t have the parts for the display and can only offer a voucher of 19,000. Faulty […]

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Deletion of Documents

Name of Complainant Rajat Kashyap
Date of ComplaintAugust 17, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Yesterday I uninstalled my WhatsApp for some reason and again installed and logged in but all the downloaded photos and documents were automatically deleted from File Explorer. Also the backup folder named as mgstore……. was also deleted automatically just by uninstalling WhatsApp. What kind of File Explorer do OnePlus provide. I request you to kindly […]

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