OLA

Fare increase in OLA cab

Name of Complainant Praveen
Date of ComplaintOctober 15, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Hi Team, At the time of booking amount was Rs 606 but at the end they increased to Rs 717. Customer care is not able to give proper answer for this scenario. Please do needful. Fare increase in OLA cab was last modified: October 15th, 2023 by Consumer Court

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Ola has been mentally harassing me

Name of Complainant Pradeep Kumar
Date of ComplaintOctober 6, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I took an ola ride and my ola payment was made online. However, after the ride, the ola driver not only charged more from me but also made me pay through cash. After that, on several rides, I had to pay extra by cash and after the first ride, I was able to change the […]

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Customer harassment

Name of Complainant Komil Sharma
Date of ComplaintSeptember 30, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Ola offers a post-paid service to all its customers with a balance of Rs. 2000. I have faced multiple such issues while using the post-paid balance. Apparently if one uses this service; Ola decides harass their customers with consistent phone calls and Legal threats. Angry and yet tired at this consistent harassment I paid my […]

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Odometer bill incorrect , charged extra amount

Name of Complainant Ayush
Date of ComplaintSeptember 25, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

As per the invoice total distance traveled is displaying 406 km/hr. This is impossible as I only travelled for around 231 kms max. (88.8 + 27.7+13.9+100 = 230.4 kms) I verified this by google timeline as well. Please refer to the attached image. After the ride ended near huda city centre, I was not able […]

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OLA money is harassing for the payment for OLA postpaid

Name of Complainant Bhavin Shah
Date of ComplaintSeptember 20, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

On Monday 7th August 2023 at 08.41 am i booked a ride from Ola. I always paid in cash for all my previous rides and i did same for this ride too. later i started getting OLA money postpaid messages regarding I have selected OLA post paid option and my payment is Due. I Raised […]

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AGAINST OLA ELECTRIC SERVICE

Name of Complainant JAYDEEPKUMAR VACHHANI
Date of ComplaintSeptember 20, 2023
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

NOT PROVIDING SERVICE SINCE LAST 2 MONTHS ONLY GIVES DATE BY DATES I AM FACING BRAKING RELATED ISSUES SINCE LAST 2 MONTHS AND DUE TO THIS MY S1 GET SLIPPED TWICE IN 6 MONTHS AND MY BROTHER AS WELL AS MY FATHER GOT INJURED. AGAINST OLA ELECTRIC SERVICE was last modified: September 20th, 2023 by […]

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Ola not refunding my money (booking advance)

Name of Complainant Yogeshwar S
Date of ComplaintSeptember 16, 2023
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

Sir/Madam, I had booked an ola S1 air on October 2022 and they delayed the delivery date ( of the vehicle) which they promised. Due to that, I had to cancel the bike. I have the receipt for my payment as well. After cancellation, it was clearly mentioned that ,I will receive the refund within […]

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Ola booking accepted and driver is travelling to different location

Name of Complainant Anonymous
Date of ComplaintSeptember 16, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked the ola cab for travel to south mumbai, ola driver accepted the booking and showing 5 mins for ola to arrive at pickup location. When called ola driver he says i am going to turbhe location and he will take time,. However as per ola map there was no customer to drop […]

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Mental harassment by ola demanding money

Name of Complainant Rakesh Shetty
Date of ComplaintSeptember 16, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am receiving calls daily more than 30 times demanding money for a ride for which the payment is already done. Did call their customer care and explained the issue and asked them to provide a resolution for the same. However they just kept apologizing and asked me to make the payment if I want […]

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