OLA

Ola charged me without taking ride

Posted on by Consumer Court
Name of Complainant Rakesh poddar
Date of ComplaintAugust 27, 2022
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

On 8th Aug I tried to book Ola ride from Hotel fountain mumbai to domestic Airport. But unfortunatly their was some techical glich and it suddenly took virar stop and fair suddenly moved rs.1600. Thus decided to cancel but as ola driver reached and could not cancel or modify. But driver tried to cancel and […]

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Ola has overcharged me, acknowledged their software mistake but money is not refunded

Posted on by Consumer Court
Name of Complainant Itish Nigam
Date of ComplaintAugust 24, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

travelled with ola from Pune to Mumbai around 170Kms. When i reached destination and gave Stop OTP to driver he said ride is stopeed now and went away, when i entered my home the ride was still going on. I called driver but he was not picking up call. I mailed Ola and tried their […]

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Refund promised but never received in over a month

Posted on by Consumer Court
Name of Complainant Xavier Francis
Date of ComplaintAugust 24, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Took an Ola outstation ride on 3rd of July to coimbatore where I was overcharged by around 2.5k due some calculation error in the app. After days of reaching out their customer support via emails and tweets, they called and acknowledged the mistake and also confirmed the same in an email. It has been over […]

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Charged twice for a ride and no refund

Posted on by Consumer Court
Name of Complainant Prakash Baskaran
Date of ComplaintAugust 24, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Charged twice for a ride and no response and for refund for the same after so many calls and mails i didn’t get any response from Ola.. Amount is 2048 rupees Charged twice for a ride and no refund was last modified: August 24th, 2022 by Consumer Court

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Ola charged huge money for short journey

Posted on by Consumer Court
Name of Complainant Mahesh
Date of ComplaintAugust 21, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Team, This complaints is for the ola cab which i have use on dated-May 03- 2022 on this year, issue is that for short journey even means for 14km journey they charged me amount of 1031rs, for the same when I called to customer service they told me that it is due to high […]

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OLA Service

Posted on by Consumer Court
Name of Complainant Venkatesan
Date of ComplaintAugust 19, 2022
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

Sir I booked for bike with ola on 17th August , CRN number 6573673246 , I got call from driver he was enquiring about the fare and told he cannt go , same with another driver, he even refused to cancel the ride . I tried putting complaint with ola thru app , which provided […]

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Refund promised but never received in over a month

Posted on by Consumer Court
Name of Complainant Xavier Francis
Date of ComplaintAugust 18, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had booked a Ola outstation ride on July 2nd Which was overcharged by over 2000rs. After multiple emails and tweets, I got a call and email from OLA promising a refund and collecting my bank information for the refund. It was told to me that it will take 10-15 business from there onwards for […]

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Ola taxi app

Posted on by Consumer Court
Name of Complainant Ravi kumar chittiprolu
Date of ComplaintAugust 18, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have booked Ola auto on date august 14 at 12pm I journey on wards just 1.5kilometre Company has charges 107 rupees its huge and high charge collected Ola company attached screenshot Ola taxi app was last modified: August 18th, 2022 by Consumer Court

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Ola Cab services

Posted on by Consumer Court
Name of Complainant Mouiz
Date of ComplaintAugust 10, 2022
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

At around 0411 am today, I got a call from Ola driver saying that a ride is scheduled. I had not booked any ride and the place where I’m living, no ola services are available. I had started experiencing trouble with the app since 09 Aug 22. However, I had neither booked any ride not […]

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Charged cancellation fee wrongly

Posted on by Consumer Court
Name of Complainant Suresha
Date of ComplaintAugust 7, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I’ve booked a ride but the first ride was cancelled by the driver then I left the place with my own arrangements but ola booked automatically new ride without any intimation and then new alloted driver called me and asked to cancel and i cancelled the same but they charged me fee and collected from […]

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