OLA

Making the customer to pay double times. Normal payment is made to driver. After payment is done, OLA demand online payment. Fraud is being executed by OLA

Name of Complainant Dr Simeon S Simon
Date of ComplaintOctober 28, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Dear Sir I am Dr Simon using Ola App for my travel. Yesterday on 27th of October I used Ola to reach from Anna Nagar west to Channai Airport. I did not opt for Paying online to Ola. So I paid the cash to the Ola driver Rs 250 as ashown by the driver. Now […]

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OLA postpaid money _

Name of Complainant Nanda kumar
Date of ComplaintOctober 27, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I Have booked OLA and I have utilized the OLA postpaid with 257 rupees on oct- 08 -2022 (CRN- 6722836160) after 16 days I have received message with penalty of additionally 50 /- . Now I have to pay to OLA with total amount of 307 /- that means OLA charged me 20 % more […]

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Refund

Name of Complainant Poornima Kumar
Date of ComplaintOctober 25, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I travelled from ola from Airport on the 20th September 2022, ola driver requested me to pay him cash as he required money to get diesel and out of compassion I paid him cash and informed Ola that I paid cash and not to charge me anything. However, even after that, ola sent me a […]

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Ola driver took extra cash, company siding with the driver

Name of Complainant VS
Date of ComplaintOctober 25, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

On 24-oct-2022, I took a cab from Raipur Airport to my home. The can was parked in parking and driver asked me to pay INR 50 for parking. He said something on the lines of ola’s parking contract being over. He did pay the money to parking person once I have him 500/- and returned […]

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Ride fare charged higher than estimated

Name of Complainant Shalini Jain
Date of ComplaintOctober 11, 2022
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link

I took a ride at about 6:15 PM. My estimated fare was 354 Rs from Indirirapuram to Krishna Nagar. My driver took a long and unknown route. I asked him but he did not listen to me. After my ride, I paid the ride’s payment online immediately. Afterward, the app shows an extra payment of […]

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Ola-Toll tax add in travel CRN -6714497594

Name of Complainant Kuldeep Singh
Date of ComplaintOctober 9, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I am riding delhi (Home)to delhi (IGI T3) but he will charges toll tax ????? Customer care says your travel route delhi -UP- delhi. I am saying that I am only traveling delhi to delhi and I am saying that you will check my travel route than say toll charges. Ola-Toll tax add in travel […]

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Ola cab services Charged full fare amount for incomplete ride- cab broke down

Name of Complainant Anil Yadav
Date of ComplaintOctober 2, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked an Ola ride from Royal Palace Hotel, Ghaziabad to IAMR Group of Institutions, Delhi- Meerut Road, Ghaziabad (Distance Approx.: 19 Kms) Ola Ride CRN : 6688918855 but the car broke down soon (after approx. 5 km from starting point) but they charged me full amount INR 240. I booked another Ola ride from […]

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Extra money being charged and ride was ended by driver almost 2 hours after being dropped

Name of Complainant Suryakala
Date of ComplaintSeptember 28, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

20th September, took ila ride from Borewell road Whitefield to Victoria hospital B’lore. 12:08 i got dropped at the entrance of hospital and was in hurry to support hospitalisation but driver didn’t end the ride may be deliberately or technical issue but we are loosers. Either ila is making money creating glitch or drivers mis […]

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Getting harassing calls and messages from OLA

Name of Complainant Monika Boyal
Date of ComplaintSeptember 25, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I’ve booked a ola outstation to Delhi airport. My husband paid full amount to the driver. However, ola thinks its ola postpaid and I have to pay the amount. I’ve raised like 6-7 tickets, call their customer care multiple times, sent 5-6 mails, twitted the issue to olasupport handle as well but of no use. […]

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