OLA

The trip cost was charged more by the Ola cab driver

Posted on by Consumer Court
Name of Complainant Suchita Kotahri
Date of ComplaintJuly 3, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

While booking the cab, the amount was shown as Rs. 246 – 276 but while paying the bill the amount increased up to Rs. 324. The driver increased the charges without consent. After registering complaint to Ola, they marked it as resolved immediately without investigation. The driver should be penalised for increasing the charges and […]

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Increase of fare from the estimated amount without justification

Posted on by Consumer Court
Name of Complainant Suchita Kothari
Date of ComplaintJuly 3, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

While booking the cab the estimated cost shown was between Rs. 246- 276. While paying the bill the charges increased to Rs. 324. The breakdown or reason to increase of amount is also not justified in the invoice. When the complaint was raised on Ola it was immediately marked as resolved without any investigation. The […]

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Complaint against fraud of Ola Company

Posted on by Consumer Court
Name of Complainant Nazeer Hussain Siddiqui
Date of ComplaintJune 30, 2023
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

I have purchased a bike from ola app on 13 Nov 2022 for the amount of Rs 142000 and the company was delivered bike but now company not responding for my complaints.till date I did not get service of my ola vehicle. Complaint against fraud of Ola Company was last modified: June 30th, 2023 by […]

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Resolving ola spam calls DND

Posted on by Consumer Court
Name of Complainant Riyaz
Date of ComplaintJune 30, 2023
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

I hope this email finds you well. I am writing to address the issue you recently experienced regarding spam calls from Ola. Firstly, I want to apologize for any inconvenience this may have caused you. At [Your Company Name], we understand the frustration that unwanted calls can bring, and we take customer satisfaction very seriously. […]

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The total fare was higher than the booked fare

Posted on by Consumer Court
Name of Complainant RAJESH KUMAR
Date of ComplaintJune 29, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

When I booked a auto through Ola app it showed me a fare of Rs 459 and around 34 km away from destination the auto driver go to another route without my knowledge and the trip ended but ola charged me 695 rupees which is 236 rupees higher than the price which was shown in […]

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Sold a defective product and not providing appropriate service ola s1 pro

Posted on by Consumer Court
Name of Complainant Ashirbad
Date of ComplaintJune 29, 2023
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

I brought a ola s1 pro in 09.12.2022 since then i faced 19 time breakdown in road but the ola service personnel is unable to find the exact problem and the problem is un solved yet . now day the ola service did not responding to my complaint i am fed up after buying the […]

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Ola company fraud

Posted on by Consumer Court
Name of Complainant Sayli Takke
Date of ComplaintJune 22, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

During one ride of ola o choose option of Gpay but it automatically changed to cash so i paid cash to driver.But still they again deducted amount from ola money also. I have done so many mails but they are harassing me to pay money again. I am getting daily calls of harassments also they […]

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Asking for the money which already paid by me

Posted on by Consumer Court
Name of Complainant Tanaj Shaikh
Date of ComplaintJune 22, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have ride the two Ola cab on 12 march 2023 . I have paid the drivers at that time only via google pay . I have screenshots and bank statement as a proof which already send to them by me . And I even send bunch of the emails and messages to ola customer […]

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Double time charged for single trip

Posted on by Consumer Court
Name of Complainant ESWARAN
Date of ComplaintJune 21, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

CRN : 7375257915 , Used OLA cab on 26-May-23 . Directly paid to the driver 500 INR through G-Pay . Actual bill 460 INR , With Tips totally 500 INR paid . But OLA money was also deducted 460 INR . Double time charged for single trip was last modified: June 21st, 2023 by Consumer […]

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