Ola ONDC

Food is not delivered and refunded

Posted on by Consumer Court
Name of Complainant Manideep
Date of ComplaintApril 20, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have placed an order in ola ondc and paid through phonphe after payment they sent a confirmation message telling that my food is being prepared .I checked the app they was showing that food is preparing later after half an hour i checked the app ,they are showing that I haven’t placed any order.I […]

Read More...

No refund despite the cancellation of order

Posted on by Consumer Court
Name of Complainant Shiksha
Date of ComplaintFebruary 19, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had placed an order from the Ola app for ONDC food from Social, Nehru Place on 18 February 2024. The rider didn’t reach my location and claimed that he is standing at my location which he wasn’t. I told him that he’s just 2 minutes aways from me as it was showing on the […]

Read More...