Ola ONDC

Food not being delivered

Name of Complainant Arjun chhabra
Date of ComplaintSeptember 1, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

The driver is not responding and you have no customer care number to ask to contact the driver. The food was ordered 2 hours ago and still there is no response from your side. Food not being delivered was last modified: September 1st, 2024 by Consumer Court

Read More...

OLA ONDC Food Not Delivered

Name of Complainant Rohan Kalra
Date of ComplaintAugust 16, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I placed the order on 09 August 2024 at 3:50 PM and funny thing is it still shows Food is on the way. The delivery executive never picked up the call. This is happening the second time first time also they didn’t refund the money but this time I’m not going to leave them because […]

Read More...

Food not delivered

Name of Complainant Divyani marothia
Date of ComplaintJuly 22, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Ordered food but restaurant said there is no such order and delivery guy’s number is also switched off. Payment is done but food not delivered. Food not delivered was last modified: July 22nd, 2024 by Consumer Court

Read More...

Food order placed on ola ondc (paid) but order not delivered

Name of Complainant Chetan Rachannavar
Date of ComplaintJune 28, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had placed the food order on ola ondc app (paid) but did not received the food. Raised complaints but no response. 5 to 6 riders assigned. Restaurant told that rider has picked order from them. But didn’t delivered to me. Please help Food order placed on ola ondc (paid) but order not delivered was […]

Read More...

OLA ONDC Food Not Delivered | No Refund

Name of Complainant Abhishek
Date of ComplaintMay 26, 2024
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Recently, I ordered food from Ola ONDC, but I didn’t received my product. neither I received any refund. I tried to contact them, but they are not replying to my queries. OLA ONDC Food Not Delivered | No Refund was last modified: May 26th, 2024 by Consumer Court

Read More...

Food is not delivered and refunded

Name of Complainant Manideep
Date of ComplaintApril 20, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have placed an order in ola ondc and paid through phonphe after payment they sent a confirmation message telling that my food is being prepared .I checked the app they was showing that food is preparing later after half an hour i checked the app ,they are showing that I haven’t placed any order.I […]

Read More...

No refund despite the cancellation of order

Name of Complainant Shiksha
Date of ComplaintFebruary 19, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had placed an order from the Ola app for ONDC food from Social, Nehru Place on 18 February 2024. The rider didn’t reach my location and claimed that he is standing at my location which he wasn’t. I told him that he’s just 2 minutes aways from me as it was showing on the […]

Read More...