Ola Cabs

Higher fare charged by OLA

Posted on by Consumer Court
Name of Complainant PURNA MAJUMDAR
Date of ComplaintSeptember 25, 2022
Name(s) of companies complained against
Category of complaint Utilities
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I daily travel in ola in the evening from my office to home which usually costs around Rs. 150/-. On 01.09.2022 also, I travelled through the same route, however I was charged Rs.1171/-. When I checked into the app, it showed that the driver after dropping me at my location went to some other place […]

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Charged higher than estimate on ola cab

Posted on by Consumer Court
Name of Complainant Naveen Yadav
Date of ComplaintSeptember 6, 2022
Name(s) of companies complained against
Category of complaint Internet Services
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Sir, I have booked ola cab from narela to sri niwaspuri, i was given estimate of Rs 591 but after ride i was charge 669. This has happened many times. Please provide me resolution for the same Charged higher than estimate on ola cab was last modified: September 6th, 2022 by Consumer Court

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Double fare charged by Ola Cabs

Posted on by Consumer Court
Name of Complainant Sarabjit Kaur
Date of ComplaintAugust 24, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
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I was going through my regular route where I start and pick my freind on the way towards destination. But this time driver told me to change pickup location and in the end ride fare comes almost double. Initially the ride fare shown to me was 167 but in the end it charged 322. I […]

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Refund issue against Ola Cab

Posted on by Consumer Court
Name of Complainant Sauvik Chakraborty
Date of ComplaintAugust 19, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
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I had a ride from Kolkata to Berhampore on 4th July 2022. Ola charged me higher than odometer reading. After several emails and tweets, Ola Customer Support Team mailed me on 14th July 2022 that I shall get refund of Rs. 3038.00 for which they need my bank account details. On the same day I […]

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Getting SMS from Ola everyday asking me to pay Rs.399

Posted on by Consumer Court
Name of Complainant Venkataraman Subramaniam
Date of ComplaintAugust 8, 2022
Name(s) of companies complained against
Category of complaint Miscellaneous
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I was using Ola Cabs till till 2018. During that time, I was given credit / pay later facility from Ola cabs, without knowing the fact i paid to drivers for few times and informed Ola cabs on the same through email and various phone calls. Ola cabs is demanding me to pay the amount […]

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I was compelled to pay extra to my driver for my ride through OLA cabs

Posted on by Consumer Court
Name of Complainant Raghav Mohta
Date of ComplaintJuly 28, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
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Extra payment was wrongly charged by OLA , and that was paid in cash by my parents upon being harassed by the driver . i have attached all the screen shots of my complete payment done & the extra charges which it showed later on and the driver harassed us and got the amount in […]

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OLA DRIVER ENTERED INCORRECT ODOMETER READING

Posted on by Consumer Court
Name of Complainant SUBHANKAR FADIKAR
Date of ComplaintJuly 27, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
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Dear Sir/Ma’am, I booked Ola Cab on Sunday, my apps were showing 1961 rupees, but the driver took me 4258 rupees. I called your customer care many times and told them to refund 2297 rupees to my account, already 32 days passed, but no money has been refunded to my account yet. Always say contact […]

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Cancellation charge

Posted on by Consumer Court
Name of Complainant Kaushlesh Dwivedi
Date of ComplaintJuly 16, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
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Mujhse ola cab driver ne cancellation charge liye h jabki maine e-mail se ola support me complain ki to waha se mujhse kaha gya ki koi cancellation charge nhi liya gya h appse phir two se three days ke baad mujhe ola se call aayi thi ki app ke paise refund ho jayege coupon me. […]

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Harassment calls by ola money post paid

Posted on by Consumer Court
Name of Complainant Hetal Sheth
Date of ComplaintJuly 2, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
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Booked a ride for my aunt who is 60 year+ through ola. Had selected postpaid. The driver harassed my aunt for cash which she paid. Post that i raised a complaint with ola that driver asked for cash inspite of ola money selected and instead of taking action against the driver ola money is been […]

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Cash Payment Made for CRN# CRN6009546391 to Driver, But Ola asking to pay again through online

Posted on by Consumer Court
Name of Complainant Vinodh Kumar R
Date of ComplaintJune 23, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
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I called the Ola Support Team several time in call regarding my Issue Duplication Charges Rs. 191 is due in my account. But, I need to Pay only Rs. 95 ride fare amount against CRN 6377828070. But, Current due is showing me to pay a total amount Rs. 191(95 + 96). This Rs. 96 additional […]

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