Nykaa

Wrong product received

Posted on by Consumer Court
Name of Complainant Rimple oberoi
Date of ComplaintJune 6, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I received totally wrong product. I ordered suta saree in this order. And i received Kids top instead of suta saree. I paid ₹3000 for this order . I talked to Nykaa support many times. They said that they are not responsible for this issue. Something very fishy with their delivery partner. Wrong product received […]

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Wrong product

Posted on by Consumer Court
Name of Complainant Rimple oberoi
Date of ComplaintJune 6, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Dear Sir/Madam, I am writing to file a complaint regarding the product that I recently received from Nykaa Fashion company. Unfortunately, the product delivered to me is not what I ordered, and it has caused me significant inconvenience. On 25-05-23, I placed an order for women’s saree on Nykaa Fashion website with order number NYK-12341719-6640549 […]

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Continuous Rude behavior and disturbing nature

Posted on by Consumer Court
Name of Complainant Srijita Dey
Date of ComplaintMay 27, 2023
Name(s) of companies complained against ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Whenever the delivery partner named tapan pandit calls me for delivering an order, he says that he is standing in front of my house but when I go down I see no one is there. He calls from a distance and asks me to come down. Everytime he does that followed by a very rude […]

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I can’t able to track my order

Posted on by Consumer Court
Name of Complainant Shreya
Date of ComplaintApril 17, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered dress in nykaa app without logging in and i have it notification on ordering but unable to track the order I can’t able to track my order was last modified: April 17th, 2023 by Consumer Court

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Complaint about Nykaa team

Posted on by Consumer Court
Name of Complainant Radhika Nair
Date of ComplaintApril 13, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered 3 products from nykaa beauty on 3rd april,2023 by paying the money via UPI. The order is late by 4 days and is kept on hold even though it has reached near my address. The nykaa team is irresponsible and not taking any action in delivering my product. Complaint about Nykaa team was […]

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I haven’t got my products

Posted on by Consumer Court
Name of Complainant Ruhi Kumari
Date of ComplaintApril 11, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Last year I ordered some korean makeup products.. I paid it online. But i haven’t got my products yet. They are delaying the subject. Their courier partner is also on fault. I haven’t got my products was last modified: April 11th, 2023 by Consumer Court

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I received wrong product and Nykaa says it’s not their responsibility

Posted on by Consumer Court
Name of Complainant Manisha
Date of ComplaintApril 8, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I received totally wrong product. I order 2 suta sarees in this order.(₹6250) And i received Janasya kurta set(xs) instead of suta sarees. I paid ₹6250 for this order . I talk to Nykaa support in chat section.I talked there 2 times. They said that don’t return it we are resolving your issue. But after […]

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I got expired products delivered from nyka and my face is terribly affected.

Posted on by Consumer Court
Name of Complainant Hafeeza Zainab
Date of ComplaintApril 1, 2023
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

I got expired products delivered from nyka and the brand was ORDINARY. The expired products are moisturiser, serum and face wash. Best before 12 months from the date of manufacturing. The manufacturing date is for the moisturiser is 08/2021 and for the serum is 11/2020. My face is terribly affected and I request you to […]

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Not returning the product

Posted on by Consumer Court
Name of Complainant Ishika jain
Date of ComplaintMarch 2, 2023
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

I had ordered a pair of shoes on 29th january and wanted to return it and get my refund but today is 1st march and they are not returning it no one is coming to pick it up. I have called the customer service about 20 times and they say someone will come to pick […]

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Delayed Delivery

Posted on by Consumer Court
Name of Complainant Pragati
Date of ComplaintFebruary 18, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

ORDER NUMBER NYK-140648803-7947273 I’ve placed the order on 6th Feb & my order was supposed to get delivered by 9th Feb but it wasn’t then on 10th Feb the product was out for delivery in the afternoon but later at night I got notified as undelivered so I had to reschedule the delivery to 11th […]

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