Nykaa

Not delivered my order

Name of Complainant Shenaz logde
Date of ComplaintJuly 25, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have placed order of Rs1231 on 21st July in app I showed me that it was going to be delivered on 22th July till now 25th July 23 my order is not delivered every time I call nykaa they tell that we have escalated but no results in app it’s showing out for delivery […]

Read More...

My pre paid Order is stuck at Tirunelveli location and has not yet reached me

Name of Complainant Harini
Date of ComplaintJuly 12, 2023
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

My pre paid Order ( worth 3K) is stuck at Tirunelveli location and has not yet reached me. Nykaa customer service has not responded and are behaving totally irresponsibly. I need my money back immediately. This is unacceptable. My pre paid Order is stuck at Tirunelveli location and has not yet reached me was last […]

Read More...

Wrong product received

Name of Complainant Rimple oberoi
Date of ComplaintJune 6, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I received totally wrong product. I ordered suta saree in this order. And i received Kids top instead of suta saree. I paid ₹3000 for this order . I talked to Nykaa support many times. They said that they are not responsible for this issue. Something very fishy with their delivery partner. Wrong product received […]

Read More...

Wrong product

Name of Complainant Rimple oberoi
Date of ComplaintJune 6, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Dear Sir/Madam, I am writing to file a complaint regarding the product that I recently received from Nykaa Fashion company. Unfortunately, the product delivered to me is not what I ordered, and it has caused me significant inconvenience. On 25-05-23, I placed an order for women’s saree on Nykaa Fashion website with order number NYK-12341719-6640549 […]

Read More...

Continuous Rude behavior and disturbing nature

Name of Complainant Srijita Dey
Date of ComplaintMay 27, 2023
Name(s) of companies complained against ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Whenever the delivery partner named tapan pandit calls me for delivering an order, he says that he is standing in front of my house but when I go down I see no one is there. He calls from a distance and asks me to come down. Everytime he does that followed by a very rude […]

Read More...

I can’t able to track my order

Name of Complainant Shreya
Date of ComplaintApril 17, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered dress in nykaa app without logging in and i have it notification on ordering but unable to track the order I can’t able to track my order was last modified: April 17th, 2023 by Consumer Court

Read More...

Complaint about Nykaa team

Name of Complainant Radhika Nair
Date of ComplaintApril 13, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered 3 products from nykaa beauty on 3rd april,2023 by paying the money via UPI. The order is late by 4 days and is kept on hold even though it has reached near my address. The nykaa team is irresponsible and not taking any action in delivering my product. Complaint about Nykaa team was […]

Read More...

I haven’t got my products

Name of Complainant Ruhi Kumari
Date of ComplaintApril 11, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Last year I ordered some korean makeup products.. I paid it online. But i haven’t got my products yet. They are delaying the subject. Their courier partner is also on fault. I haven’t got my products was last modified: April 11th, 2023 by Consumer Court

Read More...

I received wrong product and Nykaa says it’s not their responsibility

Name of Complainant Manisha
Date of ComplaintApril 8, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I received totally wrong product. I order 2 suta sarees in this order.(₹6250) And i received Janasya kurta set(xs) instead of suta sarees. I paid ₹6250 for this order . I talk to Nykaa support in chat section.I talked there 2 times. They said that don’t return it we are resolving your issue. But after […]

Read More...

I got expired products delivered from nyka and my face is terribly affected.

Name of Complainant Hafeeza Zainab
Date of ComplaintApril 1, 2023
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

I got expired products delivered from nyka and the brand was ORDINARY. The expired products are moisturiser, serum and face wash. Best before 12 months from the date of manufacturing. The manufacturing date is for the moisturiser is 08/2021 and for the serum is 11/2020. My face is terribly affected and I request you to […]

Read More...