Nurserylive

Unprofessional and pathetic customer support

Posted on by Consumer Court
Name of Complainant Shreyashi Dasgupta
Date of ComplaintJuly 8, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Damaged product delivered (14 days post order placement). Lodged complaint and return request with photos the very same day. It took customer support 10 days, despite continuous follow ups, to respond back, saying that teh product is damaged due to my negligence. It is unbelievable that the customer support can be so unhelpful and slow. […]

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Fraud by Nurserylive

Posted on by Consumer Court
Name of Complainant Sushmita
Date of ComplaintJune 1, 2022
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

I had paid 2,413 for Combo of 2 Layer and 3 Layer Lucky Bamboo Plants in a Glass Vase with Pebbles, and another 3 layer lucky bamboo plant. I did not receive the glass vase which was the costly item. I received 2 packages with clearly a note on one of the package that the […]

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Not receiving order

Posted on by Consumer Court
Name of Complainant Sumit Vaishnav
Date of ComplaintJanuary 8, 2022
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

A few days ago I ordered pots for 388 rupees . But on the site there is showing no orders . They eat my money and no sending the item. Not receiving order was last modified: January 8th, 2022 by Consumer Court

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Cheating by nurserylive

Posted on by Consumer Court
Name of Complainant Diotima
Date of ComplaintDecember 25, 2021
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

They have sent partial order and have delivered dead plants. Even after mailing with details haven’t replied to mails. On tweeter claiming they have replied though. Have not yet initiated the refund. Cheating by nurserylive was last modified: December 25th, 2021 by Consumer Court

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Product not delivered after payment

Posted on by Consumer Court
Name of Complainant Piya Chakrabarti
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against ,
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

I ordered 2 plants from Nurserylive, Pune with order no : NLV1411266077, Money plant Golden & Marble Prince on 21st June. After waiting for 1month approx without delivery i’ve mailed repeatedly, but no reply. Then i came across their facebook page where i saw 100s of customers have posted that they haven’t got their order […]

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money not refund from nurserylive

Posted on by Consumer Court
Name of Complainant radheshyam mishra
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

hey this is radheshyam mishra  i order some plant through nurserylive website  on 15 june 2021 Order Payment Fulfillment Total NLV1411258158 – 15 Jun, 2021 i pay through upi  for my order and today i recive msg  that my order  is cancel but i did not get refund money not refund from nurserylive was last […]

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Refund issue & they are not replying

Posted on by Consumer Court
Name of Complainant Bhuvneshwari Chand
Date of ComplaintJuly 4, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered 3 plants from nurserylive but after a long time when they were not even giving me the status of my order I cancelled the order but now its been more than 10 days when they said that they are processing refund but I don’t think they have refunded it, now they are not […]

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Nursery live

Posted on by Consumer Court
Name of Complainant Sonali Das
Date of ComplaintJune 27, 2021
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

It’s been over a month I have ordered from Nurserylive and the product has not been delivered. Each time I get an automated message staying team will get back to you. They are cheating customers. Please take action against them as there could be many others who will fall prey to this platform and see […]

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Cheating from Nurserylive company

Posted on by Consumer Court
Name of Complainant Satish kumar
Date of ComplaintAugust 28, 2020
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

Hi team, It’s been a month that we have ordered from Nurserylive and at the same time we placed order in ugaoo and it received within a week and the order fromnfrom nursery live is not yet delivered. I have made multiple attempts to contact them still no response each time they made me false […]

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