Nuego bus

Bus got brokedown and didn’t get the refund

Name of Complainant Sarbjit Singh
Date of ComplaintApril 25, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hello my name is Sarbjit singh and i travelled from delhi to chandigarh from nuego bus on 19th April 2024 and that bus got brokedown middle of somwhere and no other alternative bus got arranged by the company and i booked a taxi from there to mu destination and now i am calling the bus […]

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Neugo bus complain

Name of Complainant Rahul verma
Date of ComplaintMarch 24, 2024
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link

Dear Team, My name is Rahul mene apne dosto se paise arrange karke neugo bus ( ujjain to Bhopal) bus m apna Ticket bnaya tha..m apne boarding par on time pauch gya tha..uske baad bhi bus wala muje or mere wife ko bina pick kiye lekar nikal gya…Dear rahul, Thank you for booking with us. […]

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Mobile chori

Name of Complainant VISHAL KUMAR
Date of ComplaintMarch 19, 2024
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link

Sir kal raat nuego bus m meri booking thi delhi to dehradun pnr = 3817985 Bus 11:55pm ki thi or bus station pr 12:25 pr lgi or conductor n bina verification kiye logo ko bus m chadne diya jisske karn bus m 2 logo k phone chori hue jissme ek mera phone bhi tha IMEI […]

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Bus Reached destination 1.30 hour late

Name of Complainant Shaikh Iftekhar Ali
Date of ComplaintDecember 3, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Bus number DL51GD8077 (Nuego Bus) got late by 1.30hour i.e; 12.48am instead of 11.35pm at destination as I have to travel further Jaypee Hotel where the Nuego Stand available requested them to drop at stand as it’s late night they denied and move on, who is responsible for bus late then. Bus Reached destination 1.30 […]

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Nuego bus did not pick up

Name of Complainant Sethuraman
Date of ComplaintNovember 10, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I reserved the Niego nis from Puducherry Latha steels to Chennai and bus did not pick us. When we waved the bus the did not stop.we tried to catch up next stop and they did not stop. It caused me great deal and personal loss as I have to go for wedding. Nuego bus did […]

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Charging extra for the NueGo bus by the agent

Name of Complainant Nishant Kumar Jilova
Date of ComplaintSeptember 28, 2023
Name(s) of companies complained against
Category of complaint Internet Services
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I board the bus from Bypass Delhi to Chandigarh, (PNR-2308617) on 28th sep at 10:20 am the agent took 550 rupees from me and provide me the ticket without any invoice and when i downloaded the app and saw the ticket price Is 434 and when I have complaint the same to their customer care […]

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Cancellation Refund Not Received

Name of Complainant Rajiv Srivastava
Date of ComplaintSeptember 14, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
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I was traveling and had to reschedule my travel for personal reasons. Later, the ticket wad cancelled 4hours before the travel time. I contacted NueGo customer support and have asked for the refund. The support informed me that the refund will be processed in 7 days and later denied. Please help me with the refund. […]

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Uninformed delay

Name of Complainant Varnika Gupta
Date of ComplaintSeptember 6, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
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This is my second time that I am facing this issue that the Nuego bus from Delhi to Rishikesh scheduled to departure from Anand vihar, new delhi at 7:10 is delayed by more than 2 hours. The delay was also not informed and being a girl I am waiting at my pickup point from almost […]

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The complaint is regarding Nuego bus service ,the bus timing is given the incorrectly by the company

Name of Complainant NITIN KUMAR
Date of ComplaintJuly 2, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had booked two tickets 29 June 2023,bus timing is 30 June 2023 11am from Agra to Gurugram I had time and date clear h or vo in the booked ticket of my bus, but today I waited for my bus at the location But the bus did not come, then I called the customer […]

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