Make my trip

Cancellation Fee, Convenience Fee Charged despite MMT are the ones who cancelled the tickets

Posted on by Consumer Court
Name of Complainant HARSHVARDHAN RAJPUROHIT
Date of ComplaintNovember 28, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

We were booked with MMT for a flight frm Mum – Mad and Barc – Mum Dated: 13 May 2020 and 27 May 2020 Respectively. But due to the whole lockdown the flights got postponed and MMT provided us with the same amount 150681/- vouchers which was to be redeem by 30th Nov. 2020. But […]

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Flight booking fraud by makemytrip

Posted on by Consumer Court
Name of Complainant Girish Chandra
Date of ComplaintNovember 22, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Dear Sir/Madam, I had booked a flight from Goa to Gorakhpur from Makemytrip. The flight was first from Goa to Mumbai by Go Air which was initially scheduled at 6:40 am on 20th Nov, 2020 and from Mumbai to Gorakhpur by spicejet which was scheduled at 10:55 am on the same date. The GoAir flight […]

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Credit Shield uses restriction from Make My Trip

Posted on by Consumer Court
Name of Complainant Ghanshyam Kumar Choudhary
Date of ComplaintNovember 22, 2020
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

I have booked a round trip ticket (MAA to PAT)through MakeMyTrip for 10th April’20. As per update receive from SpiceJet that the mentioned ticket has been cancelled due non-operation of domestic flight because of COVID-19 pandemic. Spicejet has created a CREDIT SHELL for my cancelled ticket of the same amount. I have received the refund […]

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No Credit Shell in MMT user profile for the flight cancelled by Indigo(Credit shell already provided by Airline but MMT is withhelding it)

Posted on by Consumer Court
Name of Complainant PARTHA MAZUMDER
Date of ComplaintNovember 15, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hi, Indigo has already issued the credit shell but the same is not reflecting in MMT account. Also the refund amount does not show up. MLQW2A NER76V Regards Partha No Credit Shell in MMT user profile for the flight cancelled by Indigo(Credit shell already provided by Airline but MMT is withhelding it) was last modified: […]

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Booking was unsuccessful but cash was deducted from my account

Posted on by Consumer Court
Name of Complainant
Date of ComplaintNovember 15, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had tried to book a hotel yesterday (10th November 2020) from Cochin through the Makemytrip application. The session was timed out and booking was unsuccessful but cash was deducted and till now i haven’t refunded. I tried to contact them no such use because there are no such contact number to file a complaint. […]

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No PNR number in ticket

Posted on by Consumer Court
Name of Complainant Lalit Mohan Kandpal
Date of ComplaintNovember 15, 2020
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

I booked international flight ticket from Make my trip and I already paid 80,000 INR for my booking. In Make my trip my status is showing ”Your Flight booking is confirmed!” but there is no PNR number (“to be issued”). The customer care is also not responding. No PNR number in ticket was last modified: […]

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Make My Trip Fraud

Posted on by Consumer Court
Name of Complainant Riddhi Shah
Date of ComplaintNovember 14, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had my hotel bookings which was under Free Cancellation Policy but when I cancelled my booking for some unforeseen reasons, it is showing as no refund applicable. I have the hotel voucher as well which states that by so and so date the cancellation can be done free and full refund will be given. […]

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Refund not credited by Make my trip

Posted on by Consumer Court
Name of Complainant Aditya Shetty
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

My booking Id: NF70134283585138. My ticket was cancelled on Oct 8. Refund was supposed to reflect on or before Oct 20, but till now no amount has been credited. Now i am outside India and will be returning back after an year. So i tried contacting them on mail but no response. Refund not credited […]

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Not provided the beers, food & other facilities as booked in the package

Posted on by Consumer Court
Name of Complainant Arun Kumar
Date of ComplaintOctober 26, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

We booked two rooms for 2 persons in Hotel Radission Srinagar via Make My Trip. Our package was inclusive of Breakfast, Dinner/lunch, 2 pints of beers per room per day and other facilities like gym, spa etc. When we checked in, hotel refused to provide the dinner & beers as mentioned in the vouchure. When […]

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