Make my trip

MMT is neither providing extension of flight tickets nor refund

Posted on by Consumer Court
Name of Complainant Rohan
Date of ComplaintFebruary 21, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had booked my round trip tickets (Emirates Airline) to Dubai on 18-Sep-19 for travel between 28-Nov-19 to 03-Dec-19 for me and my wife using Make My Trip app. Due to medical reasons, my wife was advised not to travel. I had approached customer care of MMT and Emirates who helped me to keep my […]

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No support service for issuing refund of Flights cancelled by airlines

Posted on by Consumer Court
Name of Complainant Prerit Malpani
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Please note that I have received 2 emails from Air Asia confirming that my Booking id NF79149286486408 (14th March 2021 Bangalore to Jaipur and 21st March 2021 Jaipur to Bangalore) is cancelled by airline. They have confirmed the full refund amount via email and I am attaching the snip of refund emails received from Air Asia […]

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MakeMyTrip has not been refunded during COVID,cancelled by Airlines

Posted on by Consumer Court
Name of Complainant LOPAMUDRA MAHARANA
Date of ComplaintFebruary 7, 2021
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

Due to covid, my booking NF20148262336488 on April 01,2020(BBIàCCU– AIR ASIA I5 536) has been impacted and got confirmation from MMT for booking another tkt with in April23,2021 without refund of money. Again my booking got cancelled on 23 Oct 2020 by MMT SMS, and refund reflected in 24-27 oct 2020.I have not received any […]

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Make my trip deducted convenience fees

Posted on by Consumer Court
Name of Complainant Ankit Agarwal
Date of ComplaintFebruary 7, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked a flight vide booking id NF21132268290730 from make my trip. Flight was cancelled by airline but make my trip deducted Rs. 1,050 for Convenience fees. Please help. Make my trip deducted convenience fees was last modified: February 7th, 2021 by Consumer Court

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Train ticket amount has not been refunded

Posted on by Consumer Court
Name of Complainant Dr Vipin Singh
Date of ComplaintFebruary 7, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hello I booked a ticket from khammam to Satna on 29th Dec 2020 in Ganga kaveri express train via phone number 9866853366. IRCTC I’d is showing that ticket was cancelled and amount has been refunded to MMT Rs 2160 but my MMT app is showing successful booking and I haven’t been refunded the amount. Screenshot attached […]

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NON-REFUND OF PAYMENT FROM MAKE MY TRIP ON ACCOUNT OF FLIGHT CANCELLATION BY SPICE JET

Posted on by Consumer Court
Name of Complainant SHAKTIKUMAR M JHA
Date of ComplaintFebruary 7, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Respected Sir, Flight was booked vide Make my trip website with Flight Booking id NF28122296075836, for travelling from Darbhanga to Ahmedabad and amount of INR 4640. Spice Jet cancelled the flight due to bad weather. Spicejet informed that the refund has been made to Make my trip, however the refund of payment from Make my […]

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Refund not yet received

Posted on by Consumer Court
Name of Complainant S
Date of ComplaintJanuary 30, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi I have cancelled the stay at hotel an refund was promised on 3 jan 2021 expected on 27.1.21 however I have not yet received anything . Ref -210023136902 for refund amount 1967 Refund not yet received was last modified: January 30th, 2021 by Consumer Court

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Refund of tour which was made in March 2020

Posted on by Consumer Court
Name of Complainant Ricken Jain
Date of ComplaintJanuary 30, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hi, This is regarding the trip of Ricken Jain and Advocate Sanjana Jain. I would like to have a clarification on the below reply given by the team regarding the rejection of refund. How can a Rs.3,10,000 package be compensated by paying for 3 nights which costs only Rs.38,000? We had asked the team to […]

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Non refund from Make My Trip for cancelled air ticket bookings during lockdown period.

Posted on by Consumer Court
Name of Complainant Hareesh Shetty
Date of ComplaintJanuary 24, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had booked two way Mumbai to Mangalore air ticket on Indigo airlines via Make My Trip. Booking Reference No. NF20134255318026 Indigo airlines cancelled the flights due to Covid 19 and have refunded Make My Trip for the same. However, Make My Trip has not refunded me. None of their call center numbers for domestic […]

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Delay in refund from Make my trip

Posted on by Consumer Court
Name of Complainant Arnelit Philip Mani
Date of ComplaintJanuary 23, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had booked tickets worth Rs. 15795 through Make my trip. And due to Covid, the tickets were cancelled. Even after repeating requests, all I received is only Rs.3636  The remaining money hasn’t been transferred yet. In their web page, it is shown as if they are waiting for airlines approval. So I called Go […]

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