Livpure

Refund request for ACMC Plan for Unresolved AMC Activation Issue and Unprofessional Conduct

Posted on by Consumer Court
Name of Complainant Chandan Narayan
Date of ComplaintJanuary 15, 2026
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I am writing this email with great disappointment regarding the poor customer service and lack of response from Livpure’s higher management. For the past 3 months, I have been continuously contacting your customer care helpline and sending multiple emails regarding my issue. Several service tickets have been generated. Despite these multiple tickets, my concern regarding […]

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Amount not refunded by Livpure

Posted on by Consumer Court
Name of Complainant Ramesh Kumar Gupta
Date of ComplaintOctober 4, 2025
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

We have returned the water purify as per the discussion with Livpure water purifier legal team member (name) Jamuna and she said the refundable amount we will get within a week, however we have not received yet. Amount not refunded by Livpure was last modified: October 4th, 2025 by Consumer Court

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want a refund from livepure because of their inconvenience services

Posted on by Consumer Court
Name of Complainant ashok kumar parihar
Date of ComplaintJuly 20, 2025
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

i am ashok kumar parihar from indore and i ordered a full service of my water purifier which contains all parts service and new parts assembling 1 week ago. they told me to pay 4556.07 rs before the service , i payed the amount and they told that their person will come in 1-2hours surely […]

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Service request not processed

Posted on by Consumer Court
Name of Complainant Nancy
Date of ComplaintJune 20, 2025
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I’ve raised complaint that RO is not working a week ago. No one has contacted yet and every time we call the technician he just doesn’t picks the call. This is happening for 2nd time last month same thing happened, where after 2 weeks to calls to customer care and technician finally they showed up. […]

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Formal Complaint Against Livpure for Unfair Recharge Policy

Posted on by Consumer Court
Name of Complainant Shoaib Ahmed Ansari
Date of ComplaintMay 10, 2025
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I am filing this complaint against Livpure for implementing an unfair recharge policy under its rental subscription model. Despite raising this issue multiple times with their support team, the company continues to dismiss valid concerns with generic responses. On 13-Apr-2025, I recharged my subscription. However, Livpure activated the validity retroactively from 07-Apr-2025, resulting in a […]

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Can’t replacing product “Livpure Fenix 90 1400 m3/hr T-Shape Chimney” due to size issue

Posted on by Consumer Court
Name of Complainant Nisar Ahmed Shaik
Date of ComplaintFebruary 21, 2025
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I ordered “Livpure Fenix 90 1400 m3/hr T-Shape Chimney”, we received the product and Technician came to fix the product at my home town. Technician suggested that it is not suitable as per the Kitchen size (because kitchen size is small). I called Amazon customer care, they spoken with “dawntech electronics private limited, Chennai”, and […]

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Livpure has taken ACMC / warranty money but not providing the services. So I have been fraud by Livpure

Posted on by Consumer Court
Name of Complainant Nilabja Majumdar
Date of ComplaintJuly 23, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I booked ACMC from livpure on 2023-06-26 worth INR 7700 for 2 years warranty and free service but when my RO stopped working and seekig for repair service they are not all providing service . request No.JS-24072108042562 has been raised for repair on 21st June till now nothing done. Please help here Livpure has taken […]

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Live pure is not fixing the not working RO which was rented on subscription basis

Posted on by Consumer Court
Name of Complainant BHARAT KUMAR
Date of ComplaintApril 13, 2024
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Live pure is not fixing the not working RO which was rented on subscription basis Filed a complaint its been 5 days, no techinician is assigned and customer service executive is telling we will cancel the subscription and we will refund the subscription money, i paid for whole year its been only 10 days completed, […]

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Not getting my refund amount from Livpure

Posted on by Consumer Court
Name of Complainant Mustafa Ali
Date of ComplaintMarch 6, 2024
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Its been more than 10days i have returned Livpure Purifier Machine but they are not refunding my amount as per their Refund policy they have to return the amount within 24-48 hours Not getting my refund amount from Livpure was last modified: March 6th, 2024 by Consumer Court

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Insects in the filtered water tank of LivPure’s Rental RO

Posted on by Consumer Court
Name of Complainant Rushikesh Ravindra Kasar
Date of ComplaintFebruary 5, 2024
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I subscribed to LivPure’s rental water purifier subscription on 11/07/2023 by paying deposit of 1499 and monthly rental charges of Rs. 349. They installed a used and faulty water purifier at my home with serial no. D8JW92D1000976 as appears on LivPure smart Mobile app after I login. profile is registered with mo.no. 7378888119. I informed […]

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