Libas

Regarding selling of products at different prices online and offline of the same article.

Name of Complainant Nidhi Sharma
Date of ComplaintOctober 27, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I bought an article from Libas store and in the evening when I was on the Libas website for searching for more ethnic wear there I saw my article is on sale online for Rs. 2300.00 and I bought it for Rs. 5400 offline on the ame day. I raised my complait that why they […]

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wrong item picked up by delivery agent but libas is denying to give it back

Name of Complainant simanjali jena
Date of ComplaintSeptember 5, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

i requested for return from libas website and delivery guy picked up wrong item by mistake. As i self shipped later the correct item and got refund for same I want the wrong item asap which is with libas already. They are denying to give back as its not under their policy. As they promised […]

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Doesn’t get refund from libas

Name of Complainant Sana
Date of ComplaintAugust 17, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered one suit from libas….but not like the product that’s why returned the product….buy did not get any refund yet….it is showing on the website that they did not received the returned product….it is soooo harassing….. kindly look into this matter…..they are neither receiving my calls nor replying to my mail Doesn’t get […]

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Haven’t received the refund

Name of Complainant Vinita Asnani
Date of ComplaintAugust 16, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

A Brand named Libas which claims to be a huge brand in ethnic wear hasn’t refunded the amount in 15/20 days, and after emailing them about 10/15th time their response is just useless. Haven’t received the refund was last modified: August 16th, 2023 by Consumer Court

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Refusing to pick up products

Name of Complainant Aditi
Date of ComplaintJuly 5, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had ordered some products from Libas online using their app. Now I want to return some products. I raised a return request within 15 days which is the time period allowed for raising a return. Now, even after a whole month has passed, the pickups have not happened for any of the products I […]

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Refund not received

Name of Complainant Akanksha Gupta
Date of ComplaintMarch 6, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered a suit from libas online application, has size issues returned it .. on app they are showing refund done but it’s been four days unresolved issue of refund no received. Refund not received was last modified: March 6th, 2023 by Consumer Court

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