Ketch

Complaint regarding refund process

Posted on by Consumer Court
Name of Complainant Dimpal
Date of ComplaintSeptember 16, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered one oversized tshirt of ₹829 and the tshirt was too long for me so I placed return on the same day. On 17th August the delivery boy collect the return package and went ir to the place where it’s came. On 31st of August the package reached and they inspected and proceed the […]

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COMPLAINT REGARDING REFUND

Posted on by Consumer Court
Name of Complainant Rishu Kumar
Date of ComplaintJuly 29, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

sir, I have ordered a trackpant form their application and then after few days I have received it but I didn’t liked the quality and size so I have returned that product after 1 month they received the product and after that they send me a SMS in which they have written that the product […]

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My complaint is regarding ketch company, they did not refund my money.

Posted on by Consumer Court
Name of Complainant Kashish
Date of ComplaintMay 10, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered the jeans on 27 April 2024 from ketch app, and the product was delivered on 1 may 2024 but the product was not of my size because of that I returned that, tha product was returned to tha company on 7 may and when I contact to them to know about my […]

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Complaint about ketch not refunding my money and sending wrong product

Posted on by Consumer Court
Name of Complainant Krishna Sharma
Date of ComplaintMay 2, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered a straight fit jeans from ketch and when order i received they give me a boot cut so I returned it and again I ordered a new one but again they give me a boot cut jeans so I initiated return on that but I want to talk there customer care they not […]

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Not get refund

Posted on by Consumer Court
Name of Complainant Atif Hayat
Date of ComplaintNovember 30, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I order 2 pair of Denim from Ketch App, When I received that product one product is defected and another product had size fit issue, I returned both on the same day within 1-2 hours of receiving the order, and waited for almost 10-12 days for refund, when I don’t get it, I called her […]

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Online shopping fraud, scam

Posted on by Consumer Court
Name of Complainant Adarsh Chauhan
Date of ComplaintNovember 18, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Sir, I ordered 2 jeans pant on 24 oct-22 ,, I received the product on 30 otc- 22,, and i paid cash on delivery (₹2000) , The quality of the jeans pant was very poor.,.. so i immediately made a return request,… But after 1 day, automatically the return request got canceled ,.. Then I […]

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