Kent ro purifier

Complaint about not providing the service for the product which is under warranty

Name of Complainant Vipin
Date of ComplaintJune 20, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Hello sir/madam, My product is kent grand plus mineral ro when I request for installation for my ro purifier the company took approx 2 months to install my product and now I have apply a service request on 18th may 2022 but the company didn’t send any engineer for service request till now. I want […]

Read More...

Fraud KENT RO Technician replaced the working machine part

Name of Complainant Vikash Patwa
Date of ComplaintMay 8, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

his is regarding a complaint against one of the technician who visited to my home for servicing my Kent RO purifier. The issue I was facing was the water overflow. He suggested replacing the Carbon and sediment filter which we trusted and got it replaced with the new one. I got the old carbon and […]

Read More...

Issue in Kent water purifier from the day of purchase and installation

Name of Complainant Dolly
Date of ComplaintJanuary 8, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I purchased the item from Safex International Jaipur on 3-dec-21 and it was installed by engineer from there on 4-dec-21. The day it was installed one valve was changed by the person who installed it .. again after few days there was issue in water flow and again engineer came and change the UF filter […]

Read More...

Kent ro purifier tds levels is very low

Name of Complainant Gowtham Raj
Date of ComplaintMarch 31, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I am using Kent ro water purifier last 4 years. My water purifier tds level is 19 that was checked my self with tds checking deviceĀ  because of my family suffering with health issues. 19 tds level not at all good to drink water it should atleast 50-300. Kent technician visited 3-4 times for Maintaince […]

Read More...