JioMart

On deactivation of account with jiomart.

Name of Complainant GAURAV KOWALE
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

On deactivation of account with jiomart. Jiomart forcabally keeping our details with them. Eventhough , customer requested to deactivate account. Response from jiomart. Dear Mr. Kowale, Namaste! We would be glad if you allowed us to serve you again. We regret to inform you that we do not have the provision to deactivate an account. […]

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Missing item

Name of Complainant Krishna Jani
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

2 days ago, I ordered few items from Jiomart. They have charged me for one item (Go mozarrela cheese) but I have not received it. They are not answering my complaints also nor replying to my emails. Missing item was last modified: October 16th, 2021 by Consumer Court

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Refund not received from Jiomart

Name of Complainant Bhavin Kadchha
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered clothes from Jiomart (order id: 16312709210065407A) on 10th September which got cancelled on 11th due to technical issues from Jiomart for which I received only partial refund. I raised multiple tickets via app/customer care but so far no resolution, all the tickets get closed the next day without any details/explanation. I called customer […]

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Jiomart is either delivering the product nor providing refund

Name of Complainant Nandin Sooraj
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had ordered twice, 1st order on Sept 30 which was canceled due to technical issue from Jiomart’s end and confirmed by the support agent on 3rd Oct (2nd order). The same day I placed the order again and Till date there are postponing date without any notification . I have tried contacting multiple times […]

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Complaint Against – Refund not credit in account (complaint id -6334258669)

Name of Complainant Jitender kadyan
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered a product (Naturoz California Almonds 500 g) on 26 sept 2021.It will be delivered on 29 Sept 2021. At address. After seeing the product ,the product does not fulfil our requirement. so we are placed a return request, the request placed 29 Sept. The product returned on 30 sept.2021 to the courier […]

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No Refund for the product returned 35 days ago

Name of Complainant Sunil Todi
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Dear Sir/Madam, I ordered some clothes from Jiomart on 22rd August 2021 (order #16295708149000311W) which was delivered on 25th August (shipment #16295708149000311W-01). I had to return following products because improper fittings: 1. Panelled Zip-Front Jacket (Size: S, Colour: Black, Amount: 563.04) 2. Zip-Front Slim Fit Bomber Jacket with Baseball Collar (Size: S, Colour: Grey, Amount: […]

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Bad product and item missing from order

Name of Complainant Dilip Singh Bhati
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered few items from Reliance Jio mart online app as usual it delivered in couple of days . When opened the Order , I saw mushroom are bas quality and pumpkin is missing from order . So I complained this to jio Mart customer care , they assured me but later they replied […]

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Jiomart not delivering order neither giving money back

Name of Complainant chandra Singh
Date of ComplaintSeptember 26, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered some items from jio mart on 15th September 2021. The delivery date was 21st September 2021. They didn’t deliver the order on that date and are postponing the delivery date everyday by one day. Postponing by 4th day till now. Whenever I contact the customer care, they ask for excuse and doing nothing. […]

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Item picked up but amount is not refunded and the 2nd item i received different iteam

Name of Complainant Puneet Jaiswal
Date of ComplaintSeptember 26, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered the product on the 22nd of august and I returned on 23rd of August as it was damaged but I haven’t received a refund till now it has been more than a month.. Write multiple emails and called multiple times but still, I haven’t received a refund. They will close the complaint […]

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Jiomart not delivering the product and not even refunding the amount

Name of Complainant Trupthi Naik
Date of ComplaintSeptember 26, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had placed an order at jiomart on 11th Sept and had made a prepayment of 899 rs. Now, they are neither delivering the product nor are they refunding the money. I had called and mailed their customer service team several times, but they are of no help. Jiomart not delivering the product and not […]

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