JioMart

Product not delivered

Posted on by Consumer Court
Name of Complainant Rakhee Yadav
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I ordered an item on 27 October 2021 and today is 10 November 2021 till date that product was not delivered, it is under process. I called and emailed they many times but no response. Even they are not cancelling it or not refund me my money. Product not delivered was last modified: November 20th, […]

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Money deducted from account and JioMart has not delivered the order and nor refunded the money

Posted on by Consumer Court
Name of Complainant Venu M
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

I placed and order on JioMart. Money is deducted from my account but deliver Boy told me that your order is COD. It was showing prepaid to me and I have shown the samw to delivery boy. He has not delivered the order stating that it is showing COD in his app. I raised a […]

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Prepaid order neither delivered nor money refund

Posted on by Consumer Court
Name of Complainant Rekha chaturvedi
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

@JioMart_Support @JioMart my prepaid order ID 16337000350119289 on 08 Oct 21 One month over. Item not delivered nor money is getting refunded. customercare as well as on-line number of complaints.Recent complaint 6355177080/6357502711. No resolution.God Save Prepaid order neither delivered nor money refund was last modified: November 20th, 2021 by Consumer Court

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Delivery related

Posted on by Consumer Court
Name of Complainant Nithin varghese
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

I made an order on 03/11/2021 from jiomart app. First estimated delivery is on 05/11/2021.when I checked on that date it’s changed to 06/11/2021.today I got a message from JioMart the items is despatched .I didn’t get the item today also. This is happening everytime.they don’t have any responsibility .when I contact to customer care […]

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Regular cancellation orders with prepaid payment and not received refund

Posted on by Consumer Court
Name of Complainant Ruchi Ashar
Date of ComplaintNovember 14, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered twice with prepaid but both times my order has been cancelled repeatedly by jiomart. I have made payment of rs. 371.55 on 25th by gift card and my gift card was expired on 31st oct, already confirmed with the customer care executive that my order should not be cancelled because of my […]

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Complain about cashback and return policy

Posted on by Consumer Court
Name of Complainant Chiranjibi Prusty
Date of ComplaintNovember 14, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

During delivery there is no option to verify product and after delivery there is no option for return. Cashback amount applied during purchase time and after delivery cashback returned and outstanding charges to customer. Complain about cashback and return policy was last modified: November 14th, 2021 by Consumer Court

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Partial delivery of products by Jiomart

Posted on by Consumer Court
Name of Complainant koustav mazumdar
Date of ComplaintNovember 13, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

order number – 16349022460087883A name – Koustav Mazumdar phone – 9874833535 8 of the 10 products ordered on jiomart were not delivered. Status shows as delivered. raised multiple compliants yet tickets closed without resolution. products not delivered – fortune oil 1 litre dhara kachi ghani mustard oil 3 * 1 litre JK poppy seeds 100 […]

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Wrong products delivered

Posted on by Consumer Court
Name of Complainant Shaik Tabrez
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered few things on oct 14, 2021 on jiomart app. I received the delivery on oct 15, 2021. But some of the products were of different brand from which I have ordered. So I raised a complaint in the app regarding the same and after few days, they closed the complaint, when I […]

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Fraud by jiomart

Posted on by Consumer Court
Name of Complainant Sumit Kukreja
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Dear sir/mam, I was the regular customer of jiomart. With me recent order. they fraud me in continuous two orders. Firstly i ordered 500gm of tea and paid for 500gm but i received only 250gm, i have not yet opened the package and in my second order, i ordered 400gm of almonds and paid for […]

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Jiomart cancelled the order but did not issued any refund.

Posted on by Consumer Court
Name of Complainant Mayank Mourya
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered items from jiomart on 5th October. I paid inr 762/-. The order got cancelled automatically without sending any sms telling about the cancellation of order. I contacted jiomart customer care but they say you will get your amount soon. They are changing there answer everytime I call. Help me out. Jiomart cancelled the […]

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