JIO mart

Jio Mart: Missing Items in order number

Posted on by Consumer Court
Name of Complainant Ashutosh Jalali
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Jio Mart: Missing Items in order number   Hi, I had very obnoxious back to back customer service experiences with JIO Mart that completely surprised me. I ordered  groceries and daily necessities from JIO  Mart on 23/08/2020 order no 15977402329059365A  and paid ₹2531.81 through SBI card. Below items were missing from that order: Too Yum Dahi […]

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Money not refunded from JioMart

Posted on by Consumer Court
Name of Complainant Velusamy
Date of ComplaintSeptember 27, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Sir/Mam, With reference to the above, I would like to know why Jio Mart had not initiated any of the refunds till date? and When I will get my money back? The Jio Mart app as well as the Whatsapp messenger service shows that the status as Returned but no information about refund and no […]

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Refund not been provided -15985105069024538A

Posted on by Consumer Court
Name of Complainant Aparna
Date of ComplaintSeptember 27, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hello I have been chasing for 25 rupees refund past 1 month almost by caling and emailing everytime I am being provided assurance and not been provided the money though and also on long hold for several times. Pissed off please look into my matter and I am really disappointed with the services.   Thanks […]

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I didnt receive my refund from 2months now.

Posted on by Consumer Court
Name of Complainant Abhishek Soni
Date of ComplaintSeptember 25, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have a pending refund from 25th of July for OrderId: 15956705519053795M. When i call them they say we have processed the refund but when i ask them the transaction id they never have it because refund has not been processed yet and since 26th july i have lodge around 20-25 complaints but everytime they […]

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My order not delivered & Refund complaints are raised many times but no proper response from JioMart Team.

Posted on by Consumer Court
Name of Complainant Brion P. Andrades
Date of ComplaintSeptember 15, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had order groceries  and daily necessities from jio Mart in 21/08/2020 order no 15980297469062772A and paid ₹2038.79 online. On 25th Aug Jio-mart app was showing incorrectly that the order was delivered on but till date the order is not delivered at my place. Since 25/08/2020 I am sending mail and calling their consumer care […]

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Jio Mart: Missing Items in Order No 15974839319393312A

Posted on by Consumer Court
Name of Complainant Ameet Kamat
Date of ComplaintSeptember 13, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hi, I had given order on 16th August 2020 for few items.  Below items were missing in that order.   Inspite of following up with Jio Mart multiple times they have not bothered to refund the amount.  Kindly help resolve this compliant. 1) Dabur Red Gel Toothpaste 150 gm (pack of 2) 2) Scrubz Stainless Steel […]

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JIO MART

Posted on by Consumer Court
Name of Complainant DEEPAK MISHRA
Date of ComplaintSeptember 13, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Dear Concern , Can anyone help me in getting the status of my order which was placed on 4th Sept. 20 and expected to deliver on 7th Sept. 20 , when i checked on 7th it is showing that it will deliver on 8th and when i opened the app today it is showing 9th […]

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Updating the cancelled orders by JIO team with Delivered status

Posted on by Consumer Court
Name of Complainant Dayananda
Date of ComplaintSeptember 13, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I received a call from unreachable mobile no 9321773241 on 13/08  stating that due to technical glitch The Team will cancel my order and arrange the refund with in 7 Working days  But I have not received the money till date and very next day they have updated order status as delivered instead of cancelled. […]

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Money not refunded.

Posted on by Consumer Court
Name of Complainant Shikhar Tiwari
Date of ComplaintSeptember 13, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Sir/Mam, With reference to the above, I wish to know why Jio Mart had not initiated any of the refunds till date? The Jio Mart app as well as the Whatsapp messenger service shows that the refund had been completed but in reality no amount has been credited in my bank account. Please find below, […]

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Have not received my order yet order date 6th of sep 2020

Posted on by Consumer Court
Name of Complainant Abhishek
Date of ComplaintSeptember 13, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

My order has not delivered yet and order status showing me delivered my order number 15993654689019635A have complaint many times to jio mart customer care but they are not giving me any solution and raised a new complaint always when called him for know the status of my complaint. everytime they are closed my complaint […]

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