Jio Fibre

Device not picked from my previous rent flat

Name of Complainant Ajit kumar
Date of ComplaintMay 23, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

After the transfer from sahebganj to dhanbad . I have aaked for the surrender of the connection and return the amount of the of the modem as they told me before the connection taken. Now it has been more than 6 month happen my device is not picked from my previous residence. Regarding this i […]

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Not receiving refunds

Name of Complainant Gulrez Akhtar
Date of ComplaintMay 14, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

i haven’t got my refund yet even after 2 months, they always make me fool that your bank account details are mismatched, i have given my bank accounts Not receiving refunds was last modified: May 14th, 2021 by Consumer Court

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Against jio fiber connection of Rs. 2500 but no installation and REFUND is made

Name of Complainant Simar Mehta
Date of ComplaintMay 2, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

We had applied for a Jio Fiber connection at our  premises in shalimar BAGH on 31st January 2021and a deposit of Rs.2500 was made. Post that we have not as at date got any connection nor any response from the company.  The sales person is not answering the call.  Customer Service says, they have nothing […]

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Transfer of Jio Fibre connection denied to new address

Name of Complainant Aditya Udaykumar
Date of ComplaintMay 2, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I Requested Jio team To Transfer My Jio Fibre Connection From My Old Address To A New Address On 1st April As I Need Connection On 3rd April As I Am Shifting To New House On 4th April. They Denied It & Told Due To Unavoidable Technical Reasons They Are Unable To Process My Request […]

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jio fibre cost deduction – RRFL FinInstlmnt 01M

Name of Complainant
Date of ComplaintApril 25, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Sir, I see a deduction of rupees 80.23 every month in Jio Fibre. I have already paid for the device charges in advance at the time on installation. There is no proper response from the customer care on asking about this. Kindly look into this issue. jio fibre cost deduction – RRFL FinInstlmnt 01M […]

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Mental harressment

Name of Complainant Lokesh
Date of ComplaintApril 11, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, My name is Lokesh and my registered number is 8130545743. I have a jio fibre connection. I work in a call center and currently working from home. Last night the jio fibre stopped working all of the sudden. I was promised a freaking engineer visit by 12 noon today and I have made 3 […]

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Jio Fibre Wifi relocation

Name of Complainant Simran Singh Datta
Date of ComplaintApril 11, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have requested for relocation of wifi connection within the same city probably radius of  2 km. However, received the following response from them ‘Due to technical reasons, we are currently unable to process your request for relocation. We regret the inconvenience caused’ they have asked to take a new connection, with no surety on […]

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Fibre not working since 5 months

Name of Complainant Ronak Shah
Date of ComplaintMarch 21, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My jio fibre net was installed in October and since November it has stopped working. They are not giving me any resolution nor are giving me refund. my money has just been looted by Reliance such a shame. Fibre not working since 5 months was last modified: March 21st, 2021 by Consumer Court

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Refund not received

Name of Complainant Rishabh
Date of ComplaintMarch 21, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear sir/mam, I have not received the refund of my cancellation request for Jio fibre. It’s already more than 10 days since I have made the cancellation request. Please provide me the refund as soon as possible. Refund not received was last modified: March 21st, 2021 by Consumer Court

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Internet Not working from 05-03-2021

Name of Complainant KIRAN T
Date of ComplaintMarch 14, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have given complaint to jio fibre customer care on 05-03-2021,06-03-2021 on 07th mar Sunday Engineer visited home & told problem is outside & field team to come for resolve the proble  & next day I escalate the same to jio customer care they told next day will resolve ie on 08-03-2021 & no response […]

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