Jio Fibre

DEPOSIT AMOUNT NOT RECEIVED

Name of Complainant SATYANARAYAN BAHETI
Date of ComplaintJuly 31, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

we are applied jio fibre cnnection date 22/06/2021 (NAME – RAMESHWARLAL BAHETI MO.NO. 9425103140) and deposit 2824.92 but our ducument not verified so our application regected and jio fibre message deposit amount refund after 21 days but refund not received till 28/07/2021 DEPOSIT AMOUNT NOT RECEIVED was last modified: July 31st, 2021 by Consumer Court

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Automatic Suspension of Jio Fibre

Name of Complainant Kanti
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My query is related to Jio Fibre connection having Jio Fixed Voice Number +911135560215. I got this connection on 11.04.2021. I was in isolation at that time and was waiting for my isolation period to get over so that I could go back home. So when I received the call from the salesperson about the […]

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Complain for Relocation , data not submitted on jio app

Name of Complainant Manoj kumar singh
Date of ComplaintJuly 3, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am unable to upload data on my jio app and regrading this I have complaint to jio customer care on 26 June 21 but they are not resolve my issue Complain for Relocation , data not submitted on jio app was last modified: July 3rd, 2021 by Consumer Court

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Asked for uninstallation of jio fiber on 29th of may 2021 but till date no body came to take it from the registered address

Name of Complainant C.B. Ajnabi
Date of ComplaintJune 27, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have asked for uninstallation of jio fibre from my home on 29th of may 2021. Then after 7 days I got a message that somebody come to take jio fibre from my home but no body turned up. Then call jio customer care and asked for the same. It get reschedule to day after […]

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Misguiding at the time of installation

Name of Complainant CA. (DR.) HIMANSHU AGARWAL
Date of ComplaintJune 20, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

when I took the jio fibre connection, at that time I was informed and assured that any complaint will be resolved within 1 hour. I was told that, you just raise complaint on jio cust care, and immediately inform me and I will resolve the complaint timely. But now the situation is absolutely different, I […]

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Jio Fibre Connection Down Since 3 Weeks

Name of Complainant Bharti
Date of ComplaintJune 20, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

There has been Multiple Complains made to Jio FIbre for the Corporate Connection at Raheja Vivaria Apartment, Mumbai Central with Registered Mobile numbers as 9167635050.   No one seems to care to get the Issue resolved and the Internet is not working since past 3 weeks. Always I get a response that some technical team […]

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Device not picked up and refund not applied

Name of Complainant Prachi Sharma
Date of ComplaintJune 20, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had requested to cancel the jio fibre service on 1st June and its been 14 days now and the device is still not picked up nor is my refund applied , such bad customer service from jio. The agents dont know how to talk and resolve the issue nor they connect to a manager. […]

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We have NO INTERNET connection since 6 days. No one is answering us or giving timelines to solve it.

Name of Complainant Aayushi Vora
Date of ComplaintJune 12, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

We have lost the internet connectivity since 6th of June,2021. It’s a Jio Fibre Connection. All the Jio Fibres In my building and a few buildings in area are suffering this problem since a week and depite of 100s complaints no one is solving or taking responsibility from the customer care nor the local people […]

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Third class service of Jio my Jio fibre is closed from more than 36 hours. No one come to solve my problem.

Name of Complainant Manoj Kumar Gupta
Date of ComplaintJune 12, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I purchase a Jio fibre plain a month ago. My jio fibre is interupted from 9-6-2021, 11:40 AM. I registered a complain in Jio Fibre customer care. My complain no. is SR0000159E02. But I am sorry to say that no one come to solve my problem. I personalily talk Mr. Rishi, who has the responsibility […]

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Jio bill discrepancy

Name of Complainant Soumya Ranjan Panigrahi
Date of ComplaintJune 6, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Jio fiber is charging extra money as “RRFL FinInstlmnt 01M”. In the bill breakup of Jio fibre they are showing the recharge amount 399, including 18℅GST where as they are charging another 18℅ as RRFL FinInstlmnt 01M. Which means while they are taking additional gst on the product from the customer, while they themselves are […]

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