JIO FIBER

Internet disruption on Jio Fiber- Company not providing Complaint no.

Name of Complainant Keyur prajapati
Date of ComplaintJuly 25, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My Jio fiber connection was not working properly, Since yesterday night connection is totally stopped.. have approached to Jio team via email  & Calling to their customer care to provide me complaint no. Executive Mr. Naveen refused to provide me Complaint No. stating that i have called from my alternate no. ( which is also […]

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Non working of Jio Fiber Internet for the last 28 hours

Name of Complainant Vishwajeet Srivastava
Date of ComplaintJune 26, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Reference:- My complaint no SR00011GJ3N dt 25/06/2020 Dear Consumer complaint personnel, I am pained to inform you about your inefficient service of Jio Fibre in which I was promised by the customer care personnel that a service personnel will be visiting my premises between 12:00 pm to 02:00 pm on 25/06/2020 to rectify the problem […]

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+91-1179631023 // Facing speed interruption since 15 days

Name of Complainant Varun Agrawal
Date of ComplaintJune 22, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

This is to inform you that I was facing serious internet speed issues in the month of May and June, for which I had raised the concern to customer care via call (Service ID : SR00001197OP). For such disruption, I was promised by the Customer Care executive on the call that I shall be duly […]

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Jio Fiber equipment malfunctioning for an extended period. Service inept

Name of Complainant Debasish and Radhika Banerjee
Date of ComplaintJune 20, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Phone port number: 03335900322 Phone number associated 91-3335900323 Service id: 301130508519 Have attempted to obtain service for malfunctioning connection for over 60 days. Customer service refuses to provide corrective solution, provides text to indicate when to expect an engineer but never completes the job. Elderly (over 80 years old) at home under lockdown preventing live […]

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Jio Fiber Connection not working

Name of Complainant MANISH SIKARIA
Date of ComplaintJune 11, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My Jio Fiber ID- 301131799228, is not working since 22/5/2020. It got restored back for few days, but again went off from 09/6/2020. There are about 15 connections in our Apartment, all are not working. As Jio Fiber is a Prepaid connection, my recharge amount is forfeited & also no refund is given. Even after […]

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Jio Fiber Connection Interrupted since 21st May

Name of Complainant Avijit Bera
Date of ComplaintMay 30, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Team, This is to inform you that my Jio Fiber connection is down from 21st May 2020. I have already logged a complaint in jiofiber customer care regarding the same on 22nd may & service request number is SR0000116TRL. I have not received any update from any of the service engineers yet. I am […]

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My refund process

Name of Complainant Apoorva verma
Date of ComplaintMay 22, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi I am apoorva verma.i m jio fiber customer.due to my transfer i dissconeect my connection and ask to refund my security but last 5 months no one is listen my complaint.i talk to customer care for 1000 times even i mail at jio.applete but no response.even the executives are talking badly and bo responce […]

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Slow Speed Jio Fiber

Name of Complainant Garima
Date of ComplaintMay 15, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have purchased a GOLD plan for 2 years in April 2020 of Jio Fiber. The claimed speed is 200 MBPS and I am getting max 300 KBPS only. Min go till even 50 Kbps as well. I have booked a complaint to jio customer care and after many calls, the engineer came to check […]

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Regarding Jio Fiber No – 1357961430 (Internet Issue)

Name of Complainant Vimla Negi
Date of ComplaintApril 28, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My Jio Fiber Internet service is down from last 12 Days  There is no internet .I have not received the service I am paying for  I should get worth of service. I have already paid 12 month subscription in advance. The problem began on April 17th 2020, when my Internet went down. I contacted customer […]

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