JIO FIBER

My refund process

Name of Complainant Apoorva verma
Date of ComplaintMay 22, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi I am apoorva verma.i m jio fiber customer.due to my transfer i dissconeect my connection and ask to refund my security but last 5 months no one is listen my complaint.i talk to customer care for 1000 times even i mail at jio.applete but no response.even the executives are talking badly and bo responce […]

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Slow Speed Jio Fiber

Name of Complainant Garima
Date of ComplaintMay 15, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have purchased a GOLD plan for 2 years in April 2020 of Jio Fiber. The claimed speed is 200 MBPS and I am getting max 300 KBPS only. Min go till even 50 Kbps as well. I have booked a complaint to jio customer care and after many calls, the engineer came to check […]

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Regarding Jio Fiber No – 1357961430 (Internet Issue)

Name of Complainant Vimla Negi
Date of ComplaintApril 28, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My Jio Fiber Internet service is down from last 12 Days  There is no internet .I have not received the service I am paying for  I should get worth of service. I have already paid 12 month subscription in advance. The problem began on April 17th 2020, when my Internet went down. I contacted customer […]

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Jio fiber recharge

Name of Complainant hari p trivedi
Date of ComplaintDecember 28, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I paid rs 1001 which jio fiber credited to some booster account instead monthly recharge and disconnected my connection. No one picks phone at toll free no. No response or resolution through mail chat is not live , everything is prerecorded I m without nest since past 2 days inspite paying rs.1001 Jio fiber recharge […]

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Jio Fiber is not working

Name of Complainant Balaji K
Date of ComplaintOctober 29, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Jio fiber number: +91 4479648991 My jio fiber is not working for the past two week (16th oct – till now) i have raised the complaint on the same date. but without checking they closed my ticket. similarly they close 3 tickets like this without visiting. but till now the issue is not resolved yet. […]

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Failure to credit refund within time frame of 30 days

Name of Complainant Arun Koshy Kurian
Date of ComplaintOctober 14, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

A bunch of scammers, RJio is, they duped the public by giving free of everything, and now when it comes to keeping their word they don’t know how to honour it back. The cancellation was placed on 13th October, and 30 days has passed with no response. Failure to credit refund within time frame of […]

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Jio fiber cancellation

Name of Complainant Nikhil Arora
Date of ComplaintOctober 2, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I got my jio fiber cancelled due to non usage. My account was suspended within 3 days. And, when I requested for refund of my security deposit (2500), I am not being provided with the same.   I raised several service requests with customer care, but all are being closed without any action or updation […]

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Even after 12 days JIO fiber didn’t get activated.

Name of Complainant Muralidhar K
Date of ComplaintMay 16, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

In spite of multiple follow up team is not activating JIO fiber connection, router was delivered 7 days back but still it is not active. Engineer who comes says that opening the cabin is not his job. he comes and checks and goes does not do any thing. Even after 12 days JIO fiber didn’t […]

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JIO Fiber Internet Services not yet activated

Name of Complainant Boopathi
Date of ComplaintMay 14, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have paid 4500 rupees to get Jio Fiber internet on 12/05/2019, and they promised after verification installment and activation will be done within 48 hrs. but the next day salesperson not picking the phone, customer care just registered a complaint but no action. the very poor response, don’t know what to do next? JIO […]

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