JIO FIBER

Jio Fiber equipment malfunctioning for an extended period. Service inept

Name of Complainant Debasish and Radhika Banerjee
Date of ComplaintJune 20, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Phone port number: 03335900322 Phone number associated 91-3335900323 Service id: 301130508519 Have attempted to obtain service for malfunctioning connection for over 60 days. Customer service refuses to provide corrective solution, provides text to indicate when to expect an engineer but never completes the job. Elderly (over 80 years old) at home under lockdown preventing live […]

Read More...

Jio Fiber Connection not working

Name of Complainant MANISH SIKARIA
Date of ComplaintJune 11, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My Jio Fiber ID- 301131799228, is not working since 22/5/2020. It got restored back for few days, but again went off from 09/6/2020. There are about 15 connections in our Apartment, all are not working. As Jio Fiber is a Prepaid connection, my recharge amount is forfeited & also no refund is given. Even after […]

Read More...

Jio Fiber Connection Interrupted since 21st May

Name of Complainant Avijit Bera
Date of ComplaintMay 30, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Team, This is to inform you that my Jio Fiber connection is down from 21st May 2020. I have already logged a complaint in jiofiber customer care regarding the same on 22nd may & service request number is SR0000116TRL. I have not received any update from any of the service engineers yet. I am […]

Read More...

My refund process

Name of Complainant Apoorva verma
Date of ComplaintMay 22, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi I am apoorva verma.i m jio fiber customer.due to my transfer i dissconeect my connection and ask to refund my security but last 5 months no one is listen my complaint.i talk to customer care for 1000 times even i mail at jio.applete but no response.even the executives are talking badly and bo responce […]

Read More...

Slow Speed Jio Fiber

Name of Complainant Garima
Date of ComplaintMay 15, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have purchased a GOLD plan for 2 years in April 2020 of Jio Fiber. The claimed speed is 200 MBPS and I am getting max 300 KBPS only. Min go till even 50 Kbps as well. I have booked a complaint to jio customer care and after many calls, the engineer came to check […]

Read More...

Regarding Jio Fiber No – 1357961430 (Internet Issue)

Name of Complainant Vimla Negi
Date of ComplaintApril 28, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My Jio Fiber Internet service is down from last 12 Days  There is no internet .I have not received the service I am paying for  I should get worth of service. I have already paid 12 month subscription in advance. The problem began on April 17th 2020, when my Internet went down. I contacted customer […]

Read More...

Jio fiber recharge

Name of Complainant hari p trivedi
Date of ComplaintDecember 28, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I paid rs 1001 which jio fiber credited to some booster account instead monthly recharge and disconnected my connection. No one picks phone at toll free no. No response or resolution through mail chat is not live , everything is prerecorded I m without nest since past 2 days inspite paying rs.1001 Jio fiber recharge […]

Read More...

Jio Fiber is not working

Name of Complainant Balaji K
Date of ComplaintOctober 29, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Jio fiber number: +91 4479648991 My jio fiber is not working for the past two week (16th oct – till now) i have raised the complaint on the same date. but without checking they closed my ticket. similarly they close 3 tickets like this without visiting. but till now the issue is not resolved yet. […]

Read More...

Failure to credit refund within time frame of 30 days

Name of Complainant Arun Koshy Kurian
Date of ComplaintOctober 14, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

A bunch of scammers, RJio is, they duped the public by giving free of everything, and now when it comes to keeping their word they don’t know how to honour it back. The cancellation was placed on 13th October, and 30 days has passed with no response. Failure to credit refund within time frame of […]

Read More...