JIO FIBER

Not refund advance money

Posted on by Consumer Court
Name of Complainant Ritesh sanghvi
Date of ComplaintSeptember 25, 2020
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

I take a connection of jio fiber line and pay 2500=00 in advance and then they connected a fiber line in my home. But when I disconnected this line they not give me my advance money at disconnecting time, jio costumer care said that company have police first u selender the jio setup bow and […]

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Jio Disconnection refund

Posted on by Consumer Court
Name of Complainant Vimal Kishore Mohta
Date of ComplaintSeptember 18, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have disconnected a connection year back with JIO connection number was 400121517883 and still following up with JIO Fiber for refund of Rs4500. Looks like reliance dont have the money to pay to the customer where they have taken refundable deposit, rather they could have mentioned this as cost and not make fool of […]

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Internet connection not yet installed

Posted on by Consumer Court
Name of Complainant Anjali Agarwal
Date of ComplaintSeptember 13, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Sir,I ordered a Jio fiber on 4th sep 2020 and made the payment on same day.There representative said it will be installed with in two days but till day nothing is done. I tried to call them many times but no response. Please resolve my issue asap. Thanks &Regards Internet connection not yet installed was […]

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Delay in providing service – No Usage

Posted on by Consumer Court
Name of Complainant S Chandra
Date of ComplaintSeptember 13, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Sir/Madam, Reg: Jio Fiber Internet Usage Raised service request SR000012465O – Cancellation of service on 31st Aug 2020. No Engineer visited until the resolution time(7 days) they mentioned. So raised another service request SR0000126RSK – Delay in Cancellation which is open and I have to wait another 7 days. Total 14 days. Meanwhile, one […]

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Jio fiber connection not provided yet

Posted on by Consumer Court
Name of Complainant abhishek dwivedi
Date of ComplaintSeptember 8, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, I have not received any connection details yet, but the service engineer did not visit my place.Its been more than 5 hrs since i have not received any updates from jio fiber. The engineer is making excuses to provide the solution and he was saying to cancel the plan and get your refund , I […]

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Jio fiber connection not done after bill payment..

Posted on by Consumer Court
Name of Complainant THIRTHA KUMRA S S
Date of ComplaintSeptember 8, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

There is no jio fiber wire routing in my building ,only dummy boxes fixed top the apartment building , jio engineer  collected the amount of Rs-1500 to install the jio fiber internet after payment, there is no installation from jio side,and agent not picking the call & amount also not refunded, i have to work […]

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Jio Fiber cancellation – not refunding money

Posted on by Consumer Court
Name of Complainant Ch Rajendra Prasad
Date of ComplaintSeptember 6, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My jio fiber account number is 299352561771. I cancelled my connection more than 6 months back I receive emails and SMS that someone will come and pick up router and refund money. But that never happened. Everytime I have to call you and waste my time. Now a days I am getting wrong SMS saying […]

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no response on my connection

Posted on by Consumer Court
Name of Complainant DUDIPALA SAI KIRAN REDDY
Date of ComplaintSeptember 4, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

it has been 3 months since i am booking jio fiber connection but they are not giveing connection and no response from jio representative no response on my connection was last modified: September 4th, 2020 by Consumer Court

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Jio fiber installation not done after making payment

Posted on by Consumer Court
Name of Complainant Mrugesh kulkarni
Date of ComplaintAugust 31, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

jio fiber installation not done since 1 week . Sales prrson collected 3500 on 24th august later engineer came on 28 august gave setup box and router and had no knowledge of installation and left. I called more than 10 times on customer care number they just reschedule installation dates but no engineer visits nor […]

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Jio Fiber Reloaction

Posted on by Consumer Court
Name of Complainant R.Singh
Date of ComplaintAugust 31, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

As per Request Number SR0000122H2E ,Have asked to relocated my fiber connect in same society on 26Aug2020  was assured call  from engineer ,still there is no response .I have been following up on customer care 1800 896 9999(many a time call ss disconnect after keeping on hold for a long time) every day with no […]

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