JIO FIBER

Jio Fiber Router picked up on Sep’20 but refund amount still not credited

Name of Complainant Aarthi
Date of ComplaintFebruary 28, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi Rhis is Aarthi, My registered mobile number with Jio is 9962991978. The engineer has picker up the router on 18-Sep-20 and informed me that i will get an OTP but i didn’t get any OTP. While picking up the router i have provided my bank account details completely. When i tried reaching the engineer […]

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Jio Fiber refund not received

Name of Complainant Jayapal Reddy N
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have taken a jio Fiber connection in 2020 and closed the same in 2020 dec, but still the refund is not initiated from there end. They picked up the router. Every time I call them they are talking very politely and taking the request but no response after that. Jio Fiber refund not received […]

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Jio fiber internet service

Name of Complainant M SOMASEKHAR
Date of ComplaintFebruary 21, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, From past 26 hours I am unable to use Jio Fiber Internet services. I have complained so many times but no response from customer care end. Jio fiber internet service was last modified: February 21st, 2021 by Consumer Court

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Jio fiber Connection refund after uninstallation

Name of Complainant Rahul Jain
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

We are not getting any positive response for resolution from any support team for refund of complete amount. The device was successfully picked up by service engineer after testing. The refund amount is not yet processed. New request number is also raised : SR000013Z1YF Jio Number : 0261-3582925 Kindly credit the refund amount of Rs. 2500 […]

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Jio fiber issue

Name of Complainant Sankoor naresh
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

,   Myself s naresh mobile ,using JIO fiber connection since. Im shifting my house from one wing to another wing for which I called up your customer care for transfer to next building & installation of the connection. Your customer care executive says till march end the transfer or reinstallation is shut. Then we […]

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Unable to make ISD calls after recharge.

Name of Complainant DEBORSHI RAY
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I recharged my JioFiber line (033 3553 1056) for Rs. 502 to make ISD calls to USA and Canada on 25th on Jan at 11:42 am. After Recharging my jio fiber line I am not able to make any ISD calls to US/CA.   502 plan is showing as upcoming plan and from the app […]

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Jio fiber bad customer service

Name of Complainant Mandar Pimparkar
Date of ComplaintFebruary 6, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

The complaint is about jio fiber. My jio fiber stopped working on 26 January 2021. As per guidelines I launched a complaint , the executive said it will be resolved by tomorrow. On 27 Jan I again launched the complaint got same and it will be resolved by tomorrow. Today it is 29 Jan and […]

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Transfer of JIO fiber from one wing to another-Asha Dixit-9137078814

Name of Complainant ASHA DIXIT
Date of ComplaintJanuary 30, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Sir, Myself Asha Dixit mobile no- 9137078814,using JIO fiber connection since. Im shifting my house from one wing to another wing for which I called up your customer care for  transfer to next building & installation of the connection. Your customer care executive says till march end the transfer or reinstallation is shut. Then […]

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Jio Fiber+DTH connection not installed even after paying the amount 21 days have been passed

Name of Complainant Arvind Vimal
Date of ComplaintJanuary 16, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Eighth Reminder : Jio Fiber+DTH connection not installed even after paying the amount 21 days have been passed Respected Sir, One of your Sales Executive met me on 18 December 2020 and requested to book a connection of JIO Fiber + DTH Connection, so I paid the security money Rs. 2500 and got the confirmation message. […]

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Jio Fiber – Full refund is not yet given even after 3 months

Name of Complainant Nitin
Date of ComplaintJanuary 11, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have submitted 2500 RS for my jio connection, I have returned the devices more than a month ago, and till now I have not received the full refund. Below are the details: JioFixedVoice Number +911413588189 I have received Partial refund of 1750 RS in two installments (750 + 1000), while the full refund should […]

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