JIO FIBER

Security deposit issue

Name of Complainant RAJU ANS
Date of ComplaintApril 11, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I purchase jio giga fiber and used so many months and later i had shifted to another building and i had requested to shift the connection,but they said shifting not available but due  to that I  had planned for cancelation.I had handed over all the accessories 2 months ago. Still not receive my refund i […]

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Jio-Fiber – Amazon Prime subscription is not enabled for 4 months now.

Name of Complainant Rohit Jain
Date of ComplaintApril 3, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have purchase a 6month plan for Rs.5994 + GST which includes Amazon Prime subscription for the period. All other subscriptions has been enabled but not Amazon Prime. I raised the complaint on Jio-Fiber support and they agreed that it is a known problem and they are looking at it on priority. After few follow […]

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JIO FIBER FRAUDULENTLY NOT PROVIDING SERVICE DESPITE ADVANCE PAYMENT COLLECTION

Name of Complainant Prasenjit P
Date of ComplaintApril 3, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have subscribed to Jio Fiber Connection in Dec 2019 and this was renewed for one year in Dec 2020 by paying full membership fee in advance. While purchasing the connection i was assured that relocation service is available and will be provided as and when required. On 24th March 2021, I called the customer […]

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About uninstallation and device pickup

Name of Complainant Mritunjoy Kumar Vidyarthi
Date of ComplaintApril 3, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Jio as you said that your service engineer will vist and collect the device…. It’s really pathetic…. Bakwas karta ho app log… Still your secluded time expired non of your engineer called me even your customer care didn’t provide me solution…. Today I m sifting to new location still don’t know abt what to do […]

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Refund Amount from Internet provider (JIO FIBER)

Name of Complainant Y Rajeswara Naidu
Date of ComplaintApril 3, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi Sir, Good Day, I was opted and took connection Jio fiber on January 05,2021 and order number (NO0000G32TOB) and Number is 8079669516. After using days after my cable has cutoff on January 26,2021 and raised a service request to resume my connection but they are not resume my connection. So that the reason I […]

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Not yet received security deposit 1500 rupees more than one month.

Name of Complainant Anuran Dhar
Date of ComplaintMarch 31, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Sir/Ma’am, I am writing this email complaint against JIO- Fiber connection not refunding my security deposit 1500 rupees till today. It’s more than one month’s I have not received my security deposit. There was one sales person who was trying to convince me to get Jio Fiber network and I made a payment on […]

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Cancellation of Jio Fiber

Name of Complainant Raj Shekhar Choudhury
Date of ComplaintMarch 30, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

  I have two jio Fibers at my home. I requested cancellation of a Jio Fiber on 13th March, since that day none of the engineer came to pickup up the system. Everyday I’m given time slots but no one actually comes. I’m tired of the assurance given by the jio team on a daily […]

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Security Deposit (Refund Amount) not yet refunded by Jio Fiber

Name of Complainant Nagesh Ohal
Date of ComplaintMarch 30, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

The Setup box collected by Jo fiber Engineer on 3rd Feb 2021, but still the refund amount not yet received. I’m fallowing to Jio customer care service to refund the amount but they are not resolving refund issue also not taking any action on. I have dropped around 20 followup email but till not yet […]

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Jio installation not done after a week from my payment rs 1500 to a boy from jio

Name of Complainant Balaraman
Date of ComplaintMarch 30, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Nothing and no response from jio for installation of jio fiberpayment rec’d bill reached but no response   Jio installation not done after a week from my payment rs 1500 to a boy from jio was last modified: March 30th, 2021 by Consumer Court

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Incomplete Refund by Jio Fiber

Name of Complainant Akash Reddy D
Date of ComplaintMarch 21, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I paid for jio fiber trial  connection for a trial period of one Month on October 27th . It was installed on October 30th. I cancelled my jio fiber connection on November 22nd. Well before trial period ended. Yet I have received only partial refund of 1500 instead of the said 2500. Incomplete Refund by […]

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