We are not getting any positive response for resolution from any support team for refund of complete amount. The device was successfully picked up by service engineer after testing. The refund amount is not yet processed. New request number is also raised : SR000013Z1YF Jio Number : 0261-3582925 Kindly credit the refund amount of Rs. 2500 […]

,   Myself s naresh mobile ,using JIO fiber connection since. Im shifting my house from one wing to another wing for which I called up your customer care for transfer to next building & installation of the connection. Your customer care executive says till march end the transfer or reinstallation is shut. Then we […]

I recharged my JioFiber line (033 3553 1056) for Rs. 502 to make ISD calls to USA and Canada on 25th on Jan at 11:42 am. After Recharging my jio fiber line I am not able to make any ISD calls to US/CA.   502 plan is showing as upcoming plan and from the app […]

The complaint is about jio fiber. My jio fiber stopped working on 26 January 2021. As per guidelines I launched a complaint , the executive said it will be resolved by tomorrow. On 27 Jan I again launched the complaint got same and it will be resolved by tomorrow. Today it is 29 Jan and […]

Dear Sir, Myself Asha Dixit mobile no- 9137078814,using JIO fiber connection since. Im shifting my house from one wing to another wing for which I called up your customer care for  transfer to next building & installation of the connection. Your customer care executive says till march end the transfer or reinstallation is shut. Then […]

Eighth Reminder : Jio Fiber+DTH connection not installed even after paying the amount 21 days have been passed Respected Sir, One of your Sales Executive met me on 18 December 2020 and requested to book a connection of JIO Fiber + DTH Connection, so I paid the security money Rs. 2500 and got the confirmation message. […]

I have submitted 2500 RS for my jio connection, I have returned the devices more than a month ago, and till now I have not received the full refund. Below are the details: JioFixedVoice Number +911413588189 I have received Partial refund of 1750 RS in two installments (750 + 1000), while the full refund should […]

We’ve recharged our Jio Fiber. But despite this they’re not providing us any services.  When contacted Jio customer care (18008969999) they said the engineers are not available. That’s not our fault, if your engineers are not available. In short the Jio Fiber service providers have miserably failed to provide us any service. They’ve wasted our […]

Jio fiber is deducting additional charges which is not mentioned in the terms and condition. The charges are not suited with their T&C’s. They have mentioned in their T&C as, “’13. The plan MRP has components for device lease and platform services. Please check the recharge invoice/ receipt for details”. But they are deducting charges […]

My JioFiber Service ID 300268090461, I had already raised my service request twice for cancellation of jio fiber services. On 28 December and 29 December there service request number are respectively SR000013IWVU and SR000013JB2Z . My jio fiber 30 days trial was expected to expiry on 31 December, so by that I had already requested you and elegible to […]