JIO FIBER

Jio fiber bad customer service

Name of Complainant Mandar Pimparkar
Date of ComplaintFebruary 6, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

The complaint is about jio fiber. My jio fiber stopped working on 26 January 2021. As per guidelines I launched a complaint , the executive said it will be resolved by tomorrow. On 27 Jan I again launched the complaint got same and it will be resolved by tomorrow. Today it is 29 Jan and […]

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Transfer of JIO fiber from one wing to another-Asha Dixit-9137078814

Name of Complainant ASHA DIXIT
Date of ComplaintJanuary 30, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Sir, Myself Asha Dixit mobile no- 9137078814,using JIO fiber connection since. Im shifting my house from one wing to another wing for which I called up your customer care for  transfer to next building & installation of the connection. Your customer care executive says till march end the transfer or reinstallation is shut. Then […]

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Jio Fiber+DTH connection not installed even after paying the amount 21 days have been passed

Name of Complainant Arvind Vimal
Date of ComplaintJanuary 16, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Eighth Reminder : Jio Fiber+DTH connection not installed even after paying the amount 21 days have been passed Respected Sir, One of your Sales Executive met me on 18 December 2020 and requested to book a connection of JIO Fiber + DTH Connection, so I paid the security money Rs. 2500 and got the confirmation message. […]

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Jio Fiber – Full refund is not yet given even after 3 months

Name of Complainant Nitin
Date of ComplaintJanuary 11, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have submitted 2500 RS for my jio connection, I have returned the devices more than a month ago, and till now I have not received the full refund. Below are the details: JioFixedVoice Number +911413588189 I have received Partial refund of 1750 RS in two installments (750 + 1000), while the full refund should […]

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Internet services

Name of Complainant Rahil Amin Mir
Date of ComplaintJanuary 11, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

We’ve recharged our Jio Fiber. But despite this they’re not providing us any services.  When contacted Jio customer care (18008969999) they said the engineers are not available. That’s not our fault, if your engineers are not available. In short the Jio Fiber service providers have miserably failed to provide us any service. They’ve wasted our […]

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Deducting additional charges_Out of T&C_Jio Fiber

Name of Complainant Gowtham
Date of ComplaintJanuary 9, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Jio fiber is deducting additional charges which is not mentioned in the terms and condition. The charges are not suited with their T&C’s. They have mentioned in their T&C as, “’13. The plan MRP has components for device lease and platform services. Please check the recharge invoice/ receipt for details”. But they are deducting charges […]

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Closed My Service Request for Termination of my connection (Resolved)

Name of Complainant Aggrieved Customer
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My JioFiber Service ID 300268090461, I had already raised my service request twice for cancellation of jio fiber services. On 28 December and 29 December there service request number are respectively SR000013IWVU and SR000013JB2Z . My jio fiber 30 days trial was expected to expiry on 31 December, so by that I had already requested you and elegible to […]

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Security Deposit not refunded by Jio Gigafiber

Name of Complainant Zakir Hussain
Date of ComplaintDecember 27, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

It’s been more than 20 days I surrendered my Jio Gigafiber connection. I have been calling their customer care every single day but nobody has come to pick the router and without that my deposit wont be refunded. Security Deposit not refunded by Jio Gigafiber was last modified Security Deposit not refunded by Jio Gigafiber […]

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1month of free wifi service not provided on recharge of semi annual plan

Name of Complainant Dayamoy Maji
Date of ComplaintDecember 27, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

1 month of free wifi service not provided on recharge of semi annual plan. Causing great inconvenience. The issue was promised to be resolved within 24hrs but still no update on the same since last 3days 1month of free wifi service not provided on recharge of semi annual plan was last modified: December 27th, 2020 […]

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