JIO FIBER

Reliance JioFiber

Posted on by Consumer Court
Name of Complainant Awadhesh yadaw
Date of ComplaintSeptember 11, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi,I took the JIO Fiber connection but now I regret my decision due to their misbehave and careless customer service.Due to the recent JIO Fiber setup box software update, my TV got technically damaged and it’s HDMI port is not working at the moment.  Jio Team has already took my 2500 as security money and moreover they gave this additional […]

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Delay in jio fiber installation

Posted on by Consumer Court
Name of Complainant Govind Kumar
Date of ComplaintSeptember 11, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I’ve applied for jio fiber connection at 3rd of September, 2021 and paid the installation charges. I’ve been given the installation date as 6th of September, 2021. But it is not completed yet. No one is supporting from their side. They are not even answering the phone calls. I tried calling Jio support but they […]

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I paid charges for setup box installation and did recharge but Jio fiber team not able to install the device and service team making me fool daily basis

Posted on by Consumer Court
Name of Complainant Sachin Sharma
Date of ComplaintSeptember 11, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I discussed with customer service team they suggested ke if you take setup box we will install within 24 hours but you need to pay 1000 rs charges on jio app I have slip as well as and asking for reachage with 1200 rupee I did all the things. They closed my request next day […]

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Jio Fiber is not initiating the refund deposit of cancelled jio fiber connection since last 4 months.

Posted on by Consumer Court
Name of Complainant Sachin Chavan
Date of ComplaintSeptember 11, 2021
Name(s) of companies complained against ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have raised a surrender request for my jio fiber connection with service ID no-400122015913(order no- CO0000BR6LJJ) scheduled on 20-05-2021.The representative was supposed to come and take back their Equipment and Process the refund of my security Deposit, but nobody visited on my place to pick up the device only re-scheduling is going on since […]

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Jio Fiber support takes 24 hours to Resolve the request, to extend this time, they use different case

Posted on by Consumer Court
Name of Complainant Raguraman
Date of ComplaintSeptember 11, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I see a pattern of closing the request stating that it’s different issue than reported, and opening different request and close the current one. This way they took more than 24 hours to resolve any problem. Jio Fiber support takes 24 hours to Resolve the request, to extend this time, they use different case was […]

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My 1500 amount has not been refunded till now..

Posted on by Consumer Court
Name of Complainant Doli Kundu
Date of ComplaintSeptember 11, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My amount of 1500 has not been refunded till now.. It’s been seeing for 2 months whenever I Call to the jio fiber customer care they tell me my money has been initiated for refund.plz help My Jio fiber customer service Id is : 301132736859 My 1500 amount has not been refunded till now.. was […]

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Refund for disconnection jio fibre postpaid.

Posted on by Consumer Court
Name of Complainant Himanshu Singh
Date of ComplaintSeptember 10, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

The Jio fiber was disconnected and devices were picked up on 01/08/2021 and each time on when I email and call customer care to take follow up they keep saying to wait for 7-14 days and now it’s 37 days. And now they are asking to wait till tat time of 30 more days. Till […]

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Delay in jio fiber device pickup and refund issue

Posted on by Consumer Court
Name of Complainant Anirudh reddy paidy
Date of ComplaintSeptember 10, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have cancelled Jio fiber connection before one month of installation. As per there policy, they need to issue me a full refund. They are not issuing me a refund saying that device need to be pickup. But device pickup is delayed from their side and not issiung a refund Delay in jio fiber device […]

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JIO GIGA FIBER SECURITY DEPOSIT NOT REFUND

Posted on by Consumer Court
Name of Complainant Foolmala pal
Date of ComplaintSeptember 10, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have disconnected my JioFiber service in trail period and inform to customer case, Then the customer care executive said to me, Refund will pay in 7 to 15 days, but today is completed 18 days but refund is still pending, Connection Name- Foolmala pal Order Number- CO0000DG9WQB JioFixedVoice Number- +915944354610 JIO GIGA FIBER SECURITY […]

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Refund not received from jio fiber.

Posted on by Consumer Court
Name of Complainant Himanshu Singh
Date of ComplaintSeptember 10, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My device was picked up on 1-08-2021. But still I haven’t received the refund. Whenever i call them they keep saying to wait and wait. Its been 35 days and no response from them. Refund not received from jio fiber. was last modified: September 10th, 2021 by Consumer Court

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