JIO FIBER

Jio Fiber connection

Posted on by Consumer Court
Name of Complainant Pruthviraj VN
Date of ComplaintJune 3, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Its been almost a month that I started facing issue with the connectivity. I called Jio customer care, they raised a complaint, this is when the Jio drama started, the engineer was supposed to visit in the same day. I received a text from Jio that engineers visited my place but they need permission to […]

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Didn’t got 1000 rupees of my security deposit of jio fiber box

Posted on by Consumer Court
Name of Complainant Viren shirish shah
Date of ComplaintJune 1, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have taken jio fiber trial pack in month of February and paid 1500 rupees at that time it was told by the jio fiber sales man that if cancel this connection in 28 days I’ll get my 1500 cash back and I had cancel it in time duration according to the company’s policy but […]

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Jio fiber not working

Posted on by Consumer Court
Name of Complainant Prasanthi
Date of ComplaintMay 29, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My jio fiber is not working. It is showing plan expired. Recharge it. Please help me out to activate it. I took new connection on May 26 2022. After 3 days it got deactivated and no plans activate. When I’m calling customer care they don’t know what to do. They are telling for activation it […]

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Jio Fiber Recharge Benifits

Posted on by Consumer Court
Name of Complainant Shailendra Asati
Date of ComplaintMay 26, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have jio fiber connection at my home site. Since I made a recharge of 5994/-+ 18% gst which makes a total of 7072.92/- rs but I did not get the exact benifits what they listed in the description or directly say did not get Amazon prime vedio subscription which they listed in Recharge description […]

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No Service to change the damaged cable

Posted on by Consumer Court
Name of Complainant KALPESH SHAH
Date of ComplaintMay 26, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My Jio Fiberband Internet Connection is down due to damaged Fiber Cable since 10 days. I had complained several times on My Jio App, Jio Fiber Call center 18008969999. Every time they are fixing Engineer Appointment to solve the problem but no engineer is visiting to solve the problem. And when i checked the status […]

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Jio Fiber Connection Fraud – No Refund or Connection

Posted on by Consumer Court
Name of Complainant Hareesh Waddatti
Date of ComplaintMay 25, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am Hareesh Waddatti from Hubli, and I requested a Jio Fiber connection. One of your representatives came to my home and confirmed the connection feasibility and asked me to pay. I paid RS 8072 on April 11, 2022, which included internet and TV service for 6 months, as shown in the payment attached screenshot. […]

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Refund process

Posted on by Consumer Court
Name of Complainant Samyuktha
Date of ComplaintMay 19, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My jio fiber connection was cancelled 5 months back as the fiber line taken was not within the limits. Till date i have not received any refund and tried contacting the customer care several times but got no serious response. Refund process was last modified: May 19th, 2022 by Consumer Court

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No refund faulty promises and slow connection

Posted on by Consumer Court
Name of Complainant Darshan
Date of ComplaintMay 18, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Recharged for 6 months and then realised the set top box does not provide a channel, recharged on jio app and the 6 months plan becomes 1 month. Agent says cancel and apply for new one, the old collection refund is pending from 3 weeks and the new connection is hopeless No refund faulty promises […]

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Uninstallation and refund Process

Posted on by Consumer Court
Name of Complainant Nikhil Anandani
Date of ComplaintMay 17, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I requested for uninstallation of Jio fiber on 4th April. And it’s 16th May, they always stall the uninstallation process. I have recorded last two calls with them too Uninstallation and refund Process was last modified: May 17th, 2022 by Consumer Court

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Jio Fiber Refund issue

Posted on by Consumer Court
Name of Complainant Subham semwal
Date of ComplaintMay 16, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I uninstalled my jio finer connection on 1st of may, and i was about to get my security deposit back as a refund within 10-15 business days but still i am not getting a single penny from them. They are too late. There service is so much slow. Jio Fiber Refund issue was last modified: […]

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