JIO FIBER

Jio Fibre Device Pickup issue after disconnection

Posted on by Consumer Court
Name of Complainant Divyanshu Singh
Date of ComplaintJune 6, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have cancelled Jio Fiber connection last month 25/05/2022. Customer care executive told me device will be picked up within 7 days, but still no one visit for it. Jio Fiber don’t want to refund money so not trying to resolve my problem. Jio Fibre Device Pickup issue after disconnection was last modified: June 6th, […]

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Relocation of Jio fiber

Posted on by Consumer Court
Name of Complainant Suranjika
Date of ComplaintJune 4, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

We submitted a request on 22nd of May for a relocation of our jio fiber for the 29th as we had shifted to another nearby locality. Since 30th they keep saying we have already escalated the issue and in under top priority, still nothing has happened. They are just wasting and postponing the time of […]

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Internet service not working and technical team not respond

Posted on by Consumer Court
Name of Complainant Navjot Singh
Date of ComplaintJune 4, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hello sir. My complaints is regarding the jio fiber internet services. From last 2 days internet is not working and i have scheduled a technial visit but person not come. Due to this i face a loss of approximately 15000 as my work is depend upon internet. I am freelancer. I need a proper response […]

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Jio Fiber connection

Posted on by Consumer Court
Name of Complainant Pruthviraj VN
Date of ComplaintJune 3, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Its been almost a month that I started facing issue with the connectivity. I called Jio customer care, they raised a complaint, this is when the Jio drama started, the engineer was supposed to visit in the same day. I received a text from Jio that engineers visited my place but they need permission to […]

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Didn’t got 1000 rupees of my security deposit of jio fiber box

Posted on by Consumer Court
Name of Complainant Viren shirish shah
Date of ComplaintJune 1, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have taken jio fiber trial pack in month of February and paid 1500 rupees at that time it was told by the jio fiber sales man that if cancel this connection in 28 days I’ll get my 1500 cash back and I had cancel it in time duration according to the company’s policy but […]

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Jio fiber not working

Posted on by Consumer Court
Name of Complainant Prasanthi
Date of ComplaintMay 29, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My jio fiber is not working. It is showing plan expired. Recharge it. Please help me out to activate it. I took new connection on May 26 2022. After 3 days it got deactivated and no plans activate. When I’m calling customer care they don’t know what to do. They are telling for activation it […]

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Jio Fiber Recharge Benifits

Posted on by Consumer Court
Name of Complainant Shailendra Asati
Date of ComplaintMay 26, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have jio fiber connection at my home site. Since I made a recharge of 5994/-+ 18% gst which makes a total of 7072.92/- rs but I did not get the exact benifits what they listed in the description or directly say did not get Amazon prime vedio subscription which they listed in Recharge description […]

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No Service to change the damaged cable

Posted on by Consumer Court
Name of Complainant KALPESH SHAH
Date of ComplaintMay 26, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My Jio Fiberband Internet Connection is down due to damaged Fiber Cable since 10 days. I had complained several times on My Jio App, Jio Fiber Call center 18008969999. Every time they are fixing Engineer Appointment to solve the problem but no engineer is visiting to solve the problem. And when i checked the status […]

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Jio Fiber Connection Fraud – No Refund or Connection

Posted on by Consumer Court
Name of Complainant Hareesh Waddatti
Date of ComplaintMay 25, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am Hareesh Waddatti from Hubli, and I requested a Jio Fiber connection. One of your representatives came to my home and confirmed the connection feasibility and asked me to pay. I paid RS 8072 on April 11, 2022, which included internet and TV service for 6 months, as shown in the payment attached screenshot. […]

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Refund process

Posted on by Consumer Court
Name of Complainant Samyuktha
Date of ComplaintMay 19, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My jio fiber connection was cancelled 5 months back as the fiber line taken was not within the limits. Till date i have not received any refund and tried contacting the customer care several times but got no serious response. Refund process was last modified: May 19th, 2022 by Consumer Court

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