JIO FIBER

Disappointment and frustration in device recovery

Posted on by Consumer Court
Name of Complainant HIMACHANDAR BABU
Date of ComplaintJune 8, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Assuming that the Jio care service is good, I have opted and took the package. Though the service was uninterrupted 99%, I had faced technical difficulties which were somewhat resolved. However the trouble started when I had to discontinue the services as I have come to the UK. The engineers who were scheduled(check schedule below) […]

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No service engineer has attended the request

Posted on by Consumer Court
Name of Complainant USB
Date of ComplaintJune 6, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Facing jio fiber router & internet connectivity issues since 5days. No service engineer has approached to resolve issue. Very bad & worst service, called customer service multiple times but they have not taken it as priority. Will switch to other service provider No service engineer has attended the request was last modified: June 6th, 2022 […]

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Jio Service is not as per their commitment

Posted on by Consumer Court
Name of Complainant Raj Kumar Jena
Date of ComplaintJune 6, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, JIO Telemarketing Person pursued me to change my plan with additional cost for some more service. I paid the money however Its been 3 days gone they are yet to provide me with service. Also, without service they are generating bill. FYI, JIO yet to close their service request for modem change is SR00001BBZD7.. […]

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Jio Fibre Device Pickup issue after disconnection

Posted on by Consumer Court
Name of Complainant Divyanshu Singh
Date of ComplaintJune 6, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have cancelled Jio Fiber connection last month 25/05/2022. Customer care executive told me device will be picked up within 7 days, but still no one visit for it. Jio Fiber don’t want to refund money so not trying to resolve my problem. Jio Fibre Device Pickup issue after disconnection was last modified: June 6th, […]

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Relocation of Jio fiber

Posted on by Consumer Court
Name of Complainant Suranjika
Date of ComplaintJune 4, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

We submitted a request on 22nd of May for a relocation of our jio fiber for the 29th as we had shifted to another nearby locality. Since 30th they keep saying we have already escalated the issue and in under top priority, still nothing has happened. They are just wasting and postponing the time of […]

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Internet service not working and technical team not respond

Posted on by Consumer Court
Name of Complainant Navjot Singh
Date of ComplaintJune 4, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hello sir. My complaints is regarding the jio fiber internet services. From last 2 days internet is not working and i have scheduled a technial visit but person not come. Due to this i face a loss of approximately 15000 as my work is depend upon internet. I am freelancer. I need a proper response […]

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Jio Fiber connection

Posted on by Consumer Court
Name of Complainant Pruthviraj VN
Date of ComplaintJune 3, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Its been almost a month that I started facing issue with the connectivity. I called Jio customer care, they raised a complaint, this is when the Jio drama started, the engineer was supposed to visit in the same day. I received a text from Jio that engineers visited my place but they need permission to […]

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Didn’t got 1000 rupees of my security deposit of jio fiber box

Posted on by Consumer Court
Name of Complainant Viren shirish shah
Date of ComplaintJune 1, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have taken jio fiber trial pack in month of February and paid 1500 rupees at that time it was told by the jio fiber sales man that if cancel this connection in 28 days I’ll get my 1500 cash back and I had cancel it in time duration according to the company’s policy but […]

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Jio fiber not working

Posted on by Consumer Court
Name of Complainant Prasanthi
Date of ComplaintMay 29, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My jio fiber is not working. It is showing plan expired. Recharge it. Please help me out to activate it. I took new connection on May 26 2022. After 3 days it got deactivated and no plans activate. When I’m calling customer care they don’t know what to do. They are telling for activation it […]

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Jio Fiber Recharge Benifits

Posted on by Consumer Court
Name of Complainant Shailendra Asati
Date of ComplaintMay 26, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have jio fiber connection at my home site. Since I made a recharge of 5994/-+ 18% gst which makes a total of 7072.92/- rs but I did not get the exact benifits what they listed in the description or directly say did not get Amazon prime vedio subscription which they listed in Recharge description […]

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