JIO FIBER

Refund not Initiated

Posted on by Consumer Court
Name of Complainant Shahaan Azad
Date of ComplaintJuly 7, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Service provider, I am SHAHAAN AZAD, I Submitted your device to your Engineer on 8th of May 2022, That time I got a message that My refund will be processed & it will be credited within 14 working days, but still not credited on my account.. Mention screenshot i am sending you which got […]

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Poor customer service

Posted on by Consumer Court
Name of Complainant Niharika Chouhan
Date of ComplaintJuly 7, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

We have been using Jio fiber broad band for quite a few years now. Every time there is problem with the internet connection Jio fiber have failed to provide services on time which has led us in monetary loss, study loss. 1. They have application to raise request, on the app they provide you date […]

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Poor customer service

Posted on by Consumer Court
Name of Complainant Niharika Chouhan
Date of ComplaintJuly 7, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

We have been using Jio fiber broad band for quite a few years now. Every time there is problem with the internet connection Jio fiber have failed to provide services on time which has led us in monetary loss, study loss. 1. They have application to raise request, on the app they provide you date […]

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JIOFIBER is not working since 1 week and your sales person has been suggesting change the connection which I have done 3 times.

Posted on by Consumer Court
Name of Complainant Arunkumar
Date of ComplaintJuly 6, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I switched from other internet services to JIO FIBER  considering its Brand image and quality assured by the JioTeam. It is all false and the JIO Sales team is cheating people. If there is any  issue with your internet they have forced me to go for a new connection and cancel the first connection. I never […]

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Jio Fiber device is picked up and refund is not credited (2 months over till now)

Posted on by Consumer Court
Name of Complainant Lokesh B
Date of ComplaintJuly 5, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi Team, I took a connection of Jio Fiber on March 25 2022(Prepaid service), and on April 23, Jio agent came to my home and asked me to discontinue prepaid service and opt for post pain service. he assured that 2500 refund will be credited(1 month suscription is not completedas it is trail period). SO […]

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Jio Fiber uninstalled but device not picking up and amount not refunded

Posted on by Consumer Court
Name of Complainant Jaya Harsha Vardhan DS
Date of ComplaintJuly 5, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have installed Jio fiber prepaid connection, after cancellation, Jio fiber team said they will pick the device and refund the money. From past 2 months, I am following up with the jio team, everytime they said we have assigned engineer but no one came and pick the device and no refund as well. Jio […]

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jio fiber

Posted on by Consumer Court
Name of Complainant hemant kumar
Date of ComplaintJuly 5, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

menen jio fiber lagwaya tha 6 month recharge b kr rakha hai abhi net nhi chal rha 7 din ho chuke h koi sunwai jio fiber wale nhi kr rhe hai roj khte h enggnieer visit krega abhi koi nhi aa rha hai mere recharge ka pesa b uhi ja rha hai jio fiber was […]

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Jio fiber engineer opening one port to other to solve others problem & creating problems to other

Posted on by Consumer Court
Name of Complainant Priyanka
Date of ComplaintJuly 5, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Engineer came for other party complain of jio fibre not working.they came and opened up our cable & inserted other party cable to it & left our cable open. They are so irresponsible & worst people that are making other people suffer. From now I m facing the problem. Jio fiber engineer opening one port […]

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Jio Fiber service provider not answering calls

Posted on by Consumer Court
Name of Complainant Tanushree Panja
Date of ComplaintJuly 2, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I got a new Jio Fiber connection two days back but ever since the activation I am facing slow internet speed and connectivity issues. I have been calling the jio person (Tanmoy) who took the payment from me and provided the connection. He had said if we face any issues with the service we can […]

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Jio Fiber uninstalled but device not picking up and amount not refunded

Posted on by Consumer Court
Name of Complainant Saleema Mohammed
Date of ComplaintJuly 2, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Team, I’m having jio fiber connection with registered mobile 9494769488, I have raised uninstallation on 28th of May 2022, it’s been more than a month and I have follow up with customer care 1st level, and appellate team 2nd level, but no one responding for anything.. whenever I gave a call and they simply […]

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