JIO FIBER

Jio Fiber bill paid but not reflecting in MyJio app

Posted on by Consumer Court
Name of Complainant Manoj Thotli
Date of ComplaintJune 20, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Jio Giber bill paid and not reflecting in MyJio app and asking to pay again. I have shared the UTR details of transaction to customer care they simply reply to wait 1 hr if not reflecting pay again. I had to pay 2nd time to avoid penalty. Jio Fiber bill paid but not reflecting in […]

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Voot content not showing after 6 June

Posted on by Consumer Court
Name of Complainant Vishal Lokhande
Date of ComplaintJune 19, 2023
Name(s) of companies complained against ,
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

As i have active subscription for voot through jio fiber postpaid account, but only on voot i cannot see content from 6 june, in app on mobile & on TV its not showing content after 6 june, kindly refer below snap for details. Voot content not showing after 6 June was last modified: June 19th, […]

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Security deposit refund

Posted on by Consumer Court
Name of Complainant Rajesh Kandula
Date of ComplaintJune 19, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I was unable to get refund from jio fiber. I was approached so many times jio fiber customer care number, but I didn’t get any proper response from them Security deposit refund was last modified: June 19th, 2023 by Consumer Court

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Jio Fiber : Re-Location Connection not provided

Posted on by Consumer Court
Name of Complainant Aslam
Date of ComplaintJune 17, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Im Aslam, from Hyderabad city who has taken a Jio fiber connection in the month of April. I took 6 months plan. But unfortunately, due to some reasons I have to change my location within the city. So i raised a re-location request. Many people are using Jio Fiber already in my new Apartment . […]

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Jio FIbre Not Returning security amount

Posted on by Consumer Court
Name of Complainant Madhu Shamnani
Date of ComplaintJune 14, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I, Madhu Shamnani, got a Jio fiber connection with invoice number: 911463357383 and paid 2824.92 on 10 April 2023. At the time of installation, they committed that in case we terminate the connection within 6 months then we will get a full refund after subtracting the usage. We had to move to Gurgaon before the […]

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Jio Fiber – Service related

Posted on by Consumer Court
Name of Complainant Partha Pratim Pathak
Date of ComplaintJune 14, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Sir/Madam, I have been a consumer of Postpaid Jio-Fiber (30mbps plan) for over 7 to 8 months. However, for the past 12-14 days, I have experienced extremely poor internet speed, averaging around 1mbps. I promptly raised a complaint regarding this issue, and technicians visited my location on five separate occasions to address the problem. […]

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Jio Fiber

Posted on by Consumer Court
Name of Complainant Anisha Sahuwala
Date of ComplaintJune 10, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have recharged for Jio Fiber connection for 6 months in the month of 15th Feb, 2023 and used till month of May, 2023 and due to some reason I shifted to the other area and put the request for relocation of Jio connection. Now, I am getting reply that relocation is not possible due […]

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I have opted for new jio Fiber connection dated 6th Jun 2023, still now no one visited or no one contacted for the same to get it installed

Posted on by Consumer Court
Name of Complainant Gowthaman M
Date of ComplaintJune 9, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I opted for a new Jio Fiber Connection on 6th June 2023 with a payment of 3536.46 through Gpay with transaction Id: 315729674867. And the Home sales officer from Jio told me within 24 -48 hours the installation and connection will be done, Sir. So wait for the time. My schedule is planned for 8th […]

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Customer care worst and no proper response

Posted on by Consumer Court
Name of Complainant Yogesh
Date of ComplaintJune 9, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

No proper response if problem facing Technician will not visit on time to resolve and postpone the scheduled time wantedly and if call to customer care they will not respond and act they can’t connect to higher authority and act they can’t able to hear and disconnect the call we have to wait for 2days […]

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Wrong information provided by jio fiber connection provider

Posted on by Consumer Court
Name of Complainant Akash Gusain
Date of ComplaintJune 7, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I installed jio fiber and the connection provider said you would get extra 1 month. I had paid for 6 months and paid for basic plan. Then after 6 months completion, he said recharge again and you will get last month’s and this month’s benefit together. So now you will get total 8 months. I […]

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