JIO FIBER

Customer care worst and no proper response

Name of Complainant Yogesh
Date of ComplaintJune 9, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

No proper response if problem facing Technician will not visit on time to resolve and postpone the scheduled time wantedly and if call to customer care they will not respond and act they can’t connect to higher authority and act they can’t able to hear and disconnect the call we have to wait for 2days […]

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Wrong information provided by jio fiber connection provider

Name of Complainant Akash Gusain
Date of ComplaintJune 7, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I installed jio fiber and the connection provider said you would get extra 1 month. I had paid for 6 months and paid for basic plan. Then after 6 months completion, he said recharge again and you will get last month’s and this month’s benefit together. So now you will get total 8 months. I […]

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Refund the amount for JIO account 4035605634

Name of Complainant D Swathi
Date of ComplaintJune 1, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have taken 6months Jio fiber plan, after 1month i moved to another place, and when i asked for shifting by calling to customer care, they said they don’t have service there in that place and when i asked for termination they said, the number of days used amount will be deducted and remaining amount […]

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Non refundable process

Name of Complainant Kamakshi panda
Date of ComplaintMay 31, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I taken a jio fibre connection on 24 th March and disconnect on 19th may while disconnection agent did not inform me about the refund policy otherwise I wouldn’t have disconnect my number and now they are denying to refund that amount and they are continuously disconnecting my call Non refundable process was last modified: […]

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Jiofiber company making fraud and dumb in refunding on surrendering device

Name of Complainant Lohith N
Date of ComplaintMay 30, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

At being I paid 2700 for new device.And at the time of cancellation, a customer care executive assured me of a refund, Now, they deny without any valid reason. At the time of providing new connection they assured me of refund in case of connection cancellation,they assured of refund and even they asked me to […]

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Refund not provided as promised

Name of Complainant Santhosh
Date of ComplaintMay 29, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

During cancellation, a customer care executive assured me of a full refund, including advanced rental. Now, they deny without any valid reason. At the time of providing new connection they assured me of refund in case of connection cancellation, and asked me to pay for 6 month rental plan, and when I have surrendered the […]

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Jio Fiber Refund after termination of connection

Name of Complainant Girish Tiwaskar
Date of ComplaintMay 24, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I, Girish Tiwaskar, had purchased a Jio Fiber Connection on 4th of April 2023, with an annual payment of 21225.84. Even after repeated attempts the engineers from the Jio team couldn’t resolve the issues like Live TV Channel guide, Channel Switch, Pausing Live TV, Recording Option for programs etc. Subsequently the cancelation request was registered […]

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Jio fiber

Name of Complainant Roshni Tanwani
Date of ComplaintMay 24, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

As per Jio fiber, if we are not happy with the service we can return the device. I applied for cancellation within 6 days they pick up the device and given 14 days of time period for refund but now the customer care executive is saying it’s non refundable. Jio fiber was last modified: May […]

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Pole implant in front of the house

Name of Complainant Nirmal Kolluru
Date of ComplaintMay 20, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Jio internet pole was implanted infront of the house without any permission and my Knowledge. It is creating a lot of distrubance. Kindly remove it. Pole implant in front of the house was last modified: May 20th, 2023 by Consumer Court

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JIO FIBER

Name of Complainant yusuf
Date of ComplaintMay 20, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

REALOCATION REQUEST raised on 14/05/2023 received 1st sms for schedule of realocation on 15/05/23 between 10:30 to 12:00, no one appeared. 2nd SMS for reschedule received for 4:00 p.m to 6:00 p.m, again no response.16/05/23 called jio care, they assured for quick responed whit 10:30am schedule, again no response. JIO FIBER was last modified: May […]

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