IndiGo

Deficiency in service

Posted on by Consumer Court
Name of Complainant Devendra Singh Bhasin
Date of ComplaintJune 5, 2023
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

I with my wife travelled from Bengaluru to Jabalpur PNR No. EKL5UL on 24.05.2023. No complaints for Flight No. 6E6491 from Bengaluru to Hyderabad. But Flight No 6E7307 was delayed for about half an hour without any information. There was not proper sitting arrangement for waiting passengers, as we both are, senior citizen. After boarding […]

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Received extremely greased/dirty checked in baggage from Indigo

Posted on by Consumer Court
Name of Complainant Superna Verma
Date of ComplaintMay 20, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I was travelling on flight 6E 2042 and connecting flight 6807, from Delhi to Pune via Jaipur on 14th May 2023. I checked in 2 bags and upon arrival in Pune my bags were badly greased and dirty. When I complained the duty manager, she offered me a Rs.1000 voucher which I denied to take […]

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No refund for the technical glitch at Indigo website

Posted on by Consumer Court
Name of Complainant Mohit Bhatnagar
Date of ComplaintMay 20, 2023
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

I booked the flight with reward points and made the booking, but got to know later that rewards points was not deducted due to some technical issue on indigo website. Asked the customer support to use the rewards point to confirm the ticket but they refused and asked to book again. They said they will […]

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Denied boarding by Indigo

Posted on by Consumer Court
Name of Complainant Jay
Date of ComplaintMay 11, 2023
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

Please help My flight was scheduled to Amsterdam on 8th May from Mumbai International Ariport with a layover in Kuwait. Before boarding the flight I checked with the Kuwait embassy whether a transit visa is required for the connecting flight and if required what would be the procedure. To this, the embassy mentioned that since […]

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Web check-in

Posted on by Consumer Court
Name of Complainant RUCHITA LODHA
Date of ComplaintMay 6, 2023
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

Try to do web check-in, but unable to perform. As I have infant and on website it is telling to call customer care and there are forcing me to pay additional charges for web checkin to customer care service, but if do not take help from them then no web check in will also happen. […]

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Asking money for job in indigo through olx jobs

Posted on by Consumer Court
Name of Complainant Ajay kumar
Date of ComplaintApril 29, 2023
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

On 25-04-2023 mujhe ek call aaya dipa naam se ki mai indigo se bol rhi apne olx job mai apply kiya tha toh maine kha ki haa unhone mera resume manga maine send kiya toh kehte ki apka resume ticketing executive ke liye select hua hai toh appko registration ke liye 2100 Rs submit krne […]

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Compensation For my 5 Liquor bottles crushed and other stuff got damaged

Posted on by Consumer Court
Name of Complainant Arun Kumar Sharma
Date of ComplaintApril 16, 2023
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

Dear Indigo Airlines, I am writing to bring to your attention the damage that occurred to my baggage during my recent flight with your airline. On April 14th, 2023, I was traveling from Gwalior to Hyderabad on flight 6E 2118/2187, a connected flight via Delhi. During my travel, I had 5 full liquor bottles of […]

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Indigo airlines cheating customers

Posted on by Consumer Court
Name of Complainant Sarangapani setlur
Date of ComplaintMarch 14, 2023
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

Hello Sir/ Madam, I Sarangapani Setlur travelling from Mumbai to Hyderabad by flight no. INDIGO 6E-461 on 14th March 2023 (Tuesday) , Airline PNR – GTM6WN and Ticket no. GTM6WN/1/1 , was Never allowed to board the flight even though I was at the baggage counter / Baggage drop queue 70 minutes before the departure, […]

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Boarding Denied by Indigo Staff

Posted on by Consumer Court
Name of Complainant Subhas Chowdhury
Date of ComplaintMarch 7, 2023
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

boarding gate closed earlier and we did not get boarded in flight.details are PNR – AQYS6T DATE – 04 MARCH 2023 TIME – 0540 HRS SEAT – 24A,24B,23D,23E,23F i am a frequent flier in this route from ahmedabad to kolkata and back and faces many times this issue as compared to kolkata airport. there are […]

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boarding gates closed 30 mins prior

Posted on by Consumer Court
Name of Complainant vijay sethi
Date of ComplaintMarch 2, 2023
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

My name is VIJAY SETHI, I hail from jaipur. I am to bring it to your kind notice and necessary action against Indigo Airlines as they have closed the boarding before 30 mins for the flight No.6E-7107 from BANGALORE to Rajahmundry on 2nd March 2023. we have requested the desk incharge to please help us […]

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