Indian Railways UTS (Unreserved Ticketing System) Mobile App

UTS wallet not recharged inspite of money being deducted from bank account

Posted on by Consumer Court
Name of Complainant Nikita Naik
Date of ComplaintDecember 19, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I recharged my UTS wallet with ₹500 on Saturday, 16 December 2023 from the BHIM App. the amount was immediately deducted from my bank account but the wallet was not recharged. Its been 3 days now and there is no sign of my ₹500. There is no where on the app to address this issue. […]

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